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Color Set
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66,541 Verificado Comentarios de clientes |
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Not so happy this timeI have loved the healthiness of my hair after use on my past uses but this time it left my hair dried out. Even washing it out I could feel the change. It was hard and felt knotted up. The color has been excellent and the coverge lasts almost a full 7 weeks, I've been waiting 8 to recolor. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi - We’re sorry that you were unhappy with how dry your hair feels. Since the texture is not as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Typical coverageHair color covers well. I don't feel it is as shiny, even with using the eSalon products. The sides of my hair after two weeks are already getting light 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren- Thank you for your review. We saw that your colorist has seen your feedback and adjusted your custom blended color formulation in your upcoming order to help with the lightening. For that extra shine we would recommend using our Glass Act Shine Glaze which is a professional treatment that adds a glossy, conditioning topcoat to hair and boosts shine between color applications. |
light rootsLiked the color I still ended up with lighter roots better then last but still had lighter roots please help thank you! Happy Holidays! 🎄 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair color ever!I love e-salon. My hair dresser said she couldn't tell if she did it or me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Can't discontinue productProduct is good. Company keeps sending even when you ask to stop. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First-time Using eSalon -- It's OKIt's been years since I've colored my hair. I truly wanted to keep my hair as natural as possible, but grays have started to pop-up and I just couldn't take it anymore. I found eSalon's Custom Hair Color while flipping through an Allure magazine. I love the convenience of ordering online and getting it shipped right to your door. So I hopped on to eSalon and completed my profile. My hair is naturally dark mahogany and thought it would be cool to change my color up a bit. So I went with a custom color with red hues. I received my custom hair color kit fairly quickly in October. I had concerns about the permanent coloring because of the ammonia and contacted my colorist about it to see if I could go with the demi version instead. She assured me that the permanent would be best for the color to hold. A little disappointed, but she knows color better than I do so to kept the kit. I held off from actually using the kit until yesterday November 30. I have never colored my own hair before so it took some getting used to. I did exactly as instructed--only needing to use the first set. The results? I was just OK with it. I really was hoping for a noticeable change with more red and being that I chose permanent that it would do just that. Of course nothing drastic, but at least a tinge of red to show through, but I got none of that. It did cover my grays, though. I'm going to see how long the color lasts because I purchased other eSalon products to maximize the color. For now, I've held off auto-delivery until I use my second color set. If I do decide to start, I'll ask my colorist about having more red in my custom color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productWhile I still some adjusting in color the product is great. I love the inclusion of an extra set of gloves. Delivery makes it so easy as well! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productGreat home hair color. Like the regular shipments. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Harsh Chemicals and Wrong ColorMy hair is naturally a golden reddish brown and I decided to change it to a dark browish purple. I was provided a devloper and liquid color. The process is easy and the packaging looks nice. I followed all of the instructions and I've done my hair multiple times by myself. My stylist usually just mixes product for me and I apply it. (she's a close friend) Well I was busy and she was away so I tried this out. When I went to rinse the product my hair felt like straw!!! I had to use my Aveda moisture rich shampoo and deep conditioner right away bc it was super brittle!! I spoke to my stylist and told her what happened and she said IN NO WAY THIS A SALON STYLE PRODUCT. She said this is color from a Sallys or beauty salon. She said they should have only used a 6 on my ends and a 10 on my roots. They used a 20 and now my hair is BLACK. I'm cancelling my next order and will not use them again. That's what I get for trying to save a little money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica- Thank you for taking the time to share your feedback with us. We apologize that your hair color came out differently than expected. We want to make sure that we understand all of your hair color needs.We have gone ahead and reached out to regarding this matter to that we can best assist you per our Satisfaction Guarantee. Again, we are sorry to hear that you were unhappy with your eSalon color results. |
I was hoping for moreI've been getting my hair colored for over 30 years, both at home and in a salon. For the past 15 years, it's been exclusively at the salon. Since I'm starting to get grey hair, I wanted to try out the improved at home options. After careful consideration, I selected a color and ordered from eSalon.com. I had considered another brand for at home color, but I found eSalon's questionnaire to be more complete so I felt more confident in getting the right color. The product was packaged beautifully and was shipped quickly. The instructions were detailed and the application wasn't as difficult as I thought it would be. When I dried my hair, I would have rated this a 4 star product. Th reason that I'm giving this a one star review is that the colored faded to a "blah" color within a 8 days. I used to wash my hair everyday, but now that I'm getting older, I can easily go every two or three days. I can't even imagine how flat and washed out that the color will be in a few more washes. I was looking for a convenient at home color option to last 6-8 weeks, but this isn't going to work for me. I will likely try the other brand that's been showing up on my Facebook feed for women over 40 to see if their color will last longer. Perhaps with virgin hair this might be a good option, but it wasn't for me. If the original color had even last two weeks, I might reconsider but I'm better off at the salon and pay someone for a higher quality, longer lasting color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we have looked over your account and are happy to see you have spoken to one of out colorists about sending you a complimentary reformulated color to better suit your needs. We look forward to hearing your comments on this new reformulated color. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |