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Color Set
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66,689 Verificado Comentarios de clientes |
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Ruin my expense Japanese straightening workI straighten my hair too and it is a constant struggle for me. The coloring is strong and it override my Japanese straightening that costs hundred of dollars! NO MORE. I am using all Organic dye now, my hair is so soft! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMimi - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color and how it reacted with your Japanese straightening. We're always looking to improve our service and products, and truly value everything our clients say. We appreciate you reaching out! |
Happy with resultsI just used the new formula yesterday and I am very happy with results. Please stay with this new formula. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJuli - We're thrilled to hear that you're enjoying your hair color. We look forward to our next opportunity to delight you! |
Great nowI like the color you made for me on the last shipment. I have not tried the highlighting kit yet, because I am not sure how to use it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Better than the cheap stuffIt get my hair colored without paying the high salon prices. Easy to use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Results are just as promisedBest natural color ever....dating back to when I was in my early 30's! I had my hair cut (unusually) short to make sure that I would have enough coloring agent.....could have left it 'mid-length' as there was colorant to spare! Wow, I am over 70 and have never had such a beautiful hair dye experience....have done it at home for 20+ years. I am more than 'satisfied' and wish my two Ohio daughters would stop spending $75 to have an attendent do the SAME steps as I have just done (myself) at home....Everything in the radio ad came 'true'! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarin - We're thrilled to hear that you're enjoying your customized hair color. We look forward to our next opportunity to delight you! |
ColorI really liked how the product didn't really smell and since I'm a stylist myself I have smelled some strong colors. I love the shampoo and conditioner. I even love how the product went on , but the color matched what I already had I wanted something more ash tone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBriar - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Still working on itstill trying to get the right color for me. haven't given up yet. looking forward to the next formulation!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosQueenski - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color setIm impressed with how much longer my hair color lasts as compared to the store bought boxed color i used to purchase. The tone is a lot less brassy (I'm a redhead) and looks much more natural. Im on my 3rd or 4th kit n still trying to perfect my personal color preference as well as application process as its always turning out a little too dark for me. But i sincerely believe thats because MAYBE I'm not doing it applying it perfectly correctly yet. Its a learning curve. But this kit is very professionally packaged and the quality of the color is equivalent to salon coloring in my opinion 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
The color came out black on my ends and my roots were redIts was as good as the store bought ones for 2x to 3x the price 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Mahogany redI don’t color my hair often since I have little gray. And when I do, I dye it myself at home (typically soft black). My 50th birthday is coming up so I wanted to have a big change and go with mahogany red. I felt that my best results would be to have my hair colored professionally. And thus I came to eStudio Color Studio. My experience over all was pleasant and welcoming. The salon is beautifully appointed and clean. My colorist was polite, professional and quite helpful. We discussed my wishes and she explained that she couldn’t give me a lighter shade of red given my dark base. I told her that this was perfect as I wanted a dark shade of red. I showed her some internet pics and said that I wanted “Mahogany Red”. After two hours of processing, shampooing and styling, I was ready for my results. My hair looked beautiful, shinny and nicely styled but it wasn’t RED! My hair looks soft black which, I could have done myself at home!! 😩 I was tired and hungry at that point and the only thing that I managed to say is that it looked too dark. The colorist said that I could go back and get a “light set” at my next appointment which may give me more of a red hue. My mom was with me at the appointment and on our way out she said “I heard you ask for Mahogany Red but I just don’t see it, maybe in the sunlight??!” But no, not in the sunlight either. And to add insult to injury, we ended up having to pay $7.00 for parking, even after the validation!!! ☹️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAurora - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |