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Color Set
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66,541 Verificado Comentarios de clientes |
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Finally found my colorThis is my third box and it’s been adjusted each time. I’ve finally got my hair the color that I want. It just took a few tries. It’s great! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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So happy with my haircolor.So happy with my haircolor. My hair has never been so soft. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice overall colorGood Color. Next time I want it a lighter brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
NiceOmg I’m so excited 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMariela - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Faded so fastUpon first inspection I was so excited about this! The packaging was so cute and it really seemed promising. I’ve been coloring my own hair for more than 10 years so I was excited about the possibility of something even better! After washing and drying I was pretty happy. The color was mostly what I expected. I went from a very light blonde to a dark copper blonde. Two days later after washing my hair it seemed a little lighter. Now it’s 10 days later and my hair has basically returned to its original light blonde. I’ll go back to the products I used before this that give me 5/6 weeks of good color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We apologize that you were disappointed by the coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
ExcellentLove my new color, you did it! Thank you soooo much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarlene - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
It has completely faded back to my original color within a week!When I first did the color on January 11th, I was thrilled with the results. I followed the directions to a tee. The color was just as described. Not even 3 days later I noticed it was getting much lighter. I used the red enhancing shampoo in the shower that day and it was a litter better but not like day 1. Today is day 8 and the only color that is in my hair is on the roots. The rest is completed gone. I used a high end color shampoo and conditioner whenever I wash my hair. With all my other colors I usually went 6 to 8 weeks in between coloring. This one I'd have to do it every week. Sorry but I won't be using this again. I'm really disappointed because I loved the results I had for 2 whole days..... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Haircolor probably wont work for me:(You did not wait for me to send more info, & my picture, before sending out the haircolor! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDerelys - Thank you for your feedback. We apologize for the disappointing experience you had with us. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover grayI like everything about the product packaging, shipping time, ease of use and instructions. I wasn't let down until after my hair dried and I could still see ALL my gray. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBetsy - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the colorYes love the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |