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Color Set
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66,655 Verificado Comentarios de clientes |
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Leider nicht für mich geeignetIch fand es einen schönen Service, Farbe personifiziert zu bekommen. Ich habe dunkel aschblondes Haar mit Strähnen in hellem blond. Mit einem violetten Shampoo vom Friseur bekomme ich immer meinen kühlen Ton hin, da ich selbst gut Strähnen mit Folie setzen kann Aufgrund von Corona brauchte ich also nur noch die richtige Farbe zum Erneuern und habe mich sehr auf die Lieferung gefreut. Es hat etwas gedauert bis es geliefert wurde. Die Lieferung war aber sehr umfangreich- Handschuhe und Pinsel, zusätzlich Pflegeprodukte. Schöner Service. Die Farbe jedoch ist total daneben. Ich habe orange Ansätze. Und leider sind diese nicht zu verändern, obwohl ich mir nach ausführlicher Beratung durch einen Friseur für nunmehr 30 Euro Profiprudukte kaufen musste. Unverändert orange. Das ist wirklich ärgerlich. Ich werde keine weiteren Farben mehr bestellen. Schade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabine S.- Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Gern möchten wir zusammen mit Ihnen an einer Lösung arbeiten und so Ihre Farbwünsche zu 100 % zu erfüllen. Unsere Farbexperten werden sich mit Ihnen per E-Mail in Verbindung setzen und helfen Ihnen gern. |
Good color but my hair felt dryI usually just do my roots. All over color Only twice a year. The color was nice and I liked the packaging. My hair didn’t feel soft and shiny after 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndi - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great at conditioningLeaves hair in lovely condition For me didn’t lighten my hair enough as I was after blonde hair, from brown Didn’t cover grey hair, but this is because I wanted to go lighter. If you want a similar darkness but want to alter shade.. great product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaroline - Thank you for sharing your experience with us. We are so sorry to hear our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Shiny, but not the right color+Great instructions. +Great shine. -Wrong color (orange) vs ash blonde. -No gray coverage -Scared to go on Zoom! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Weekly retreat is awesomeThe weekly retreat was a great buy and I really feel its makes my hair all soft and shiny. The color set was still too dark so I am working with the team to try to lighten up the shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSimone - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best hair color for someone who has previously colored hairI love this hair color. It matched perfectly to my hair and covered my greys. The only thing I would recommended is to try to put some more conditioning in the product just because it did leave my hair fairly dry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGabrielle- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not that great and not worth the money.I see that my old cream L’Oréal product works a little better and it seems more nourishing to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Awesome product 👍The product is good and the shampoo and conditioner it’s smell so nice 👍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRealina- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
OrangeCouleur orangée merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel P. - Nous sommes désolés que votre coloration n'a pas répondu à vos attentes. En examinant votre profil, nous constatons que vous avez déjà contacté l'un de nos experts coloristes pour résoudre votre problème. Dites-nous si nous pouvons vous aider davantage. Encore merci pour votre commentaire. |
Too much redI like the copper and brown tones butter red is a bit load. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |