|
Color Set
|
66,541 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Lighter than expectedLighter than my colored conditioner, much lighter than expected placed a new order for the original darkest brown that I originally wanted 3 weeks early 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHeidi - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorSo the first time I ordered, you chose a lighter color. It's not bad and I realize I had quite a bit of grey to cover. I like red.. Orange warm red. I'll send some pics of what I usually get from my salon. And in order for the red to last it's usually the higher priced dye. Your color shampoo and conditional was outstanding!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosRochelle- Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
WAY TOO DARKNow my blonde is a deep dark red, great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSunday - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My Custom ColorMy “Custom Color” you prepared for me did Not take on my grey in front of my temples and ears. Your mix also burned my eyes. I use Schwarzkopf and it covers Wonderfully and does Not burn my eyes. Nice try though, and your Great service was quick❣️ Thank You for trying💞 Best Regards Diane MT 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDiane - We’re very sorry to hear that you were so disappointed with your customer service experience -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
Assez réticentJ’attend avec impatience de faire ma coloration . Le premier essai , assez déçue du rendu .Bien trop foncé , le positif ,mes cheveux très doux et quand on reçoit son paquet , c’est trop Sympa et personnalisé.Un grand merci déjà pour ces petites attentions ,et d’être à notre écoute .Attendons la suite pour dire wouah Merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDanie - Nous vous remercions d'avoir partage votre expérience avec nous, et nous espérons que vous soyez satisfaite de votre nouvelle coloration. Nous vous remercions de votre confiance. Nous restons à votre disposition pour tout renseignement ! |
Not sureColour is very strong and good quality, I strictly followed the instructions. My blonde hair came out nice colour however my roots look rather copper ginger tone . My natural hair are dark blonde with bleached highlights. I ordered “medium blonde ash” colour to add a natural look all over, it came up with rather warm tone! Not hugely impressed as was expecting a much cooler tone as ordered “ash”! Not sure what to do, my best guess is to wait until it washes out and then maybe try again. Not sure who to ask for advice! Very unlikely I will order same colour again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosViviana - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very Dark colorThe color is too black, although the quality of the product is very good because it has great coverage. Definitely I would like the hair stylist to see my color in person. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSilvia- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did not lastI ordered brown to cover my gray roots. I was very happy with the color I got, it was spot on. I loved the fact that it didn't burn my scalp like I've experienced at salons, my hair felt good after washing, I was happy as can be. A week later my grays were showing again. I followed directions. I left it on for the required time which really ended up being longer for the front sections of my hair since I timed from when the back was done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDonna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Damaged my ends :(I was very pleased with the packaging itself. Loved that it came with gloves, skin protector, dye remover, and shamp/conditioner. I was also pleased with the fact that it came with two colors. Since this was the very first time ever using this product I was afraid that my roots (mostly grey/dark brown) would not match the rest of my hair color (which was a much lighter shade of brown with LOTS of blonde highlights) - I was pleasantly surprised that after applying #1 to roots and #2 to rest of hair the resulting colors matched very well. That is the only reason I gave this two starts. I was very excited to see the "shine" that was promised - but alas it was not to be. Not only was my hair dull BUT the ends are extremely damaged! My ends are so dry that the only thing that can save them now is actually cutting them. I have never had this experience in the salon or even years ago when using boxed products from drug store. In fact every time I have ever had my hair colored - the condition of my hair was better than as if I had not colored at all. Again I can't tell you how disappointed I am in the damage it did to my ends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSharon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good for being quarantinedThe product worked well with my color. The match was great, it’s didn’t cover the resistant grays and washed out pretty quick 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosRochelle- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. We truly appreciate your feedback and the opportunity for us to make it right! |