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Color Set
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66,541 Verificado Comentarios de clientes |
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Beste Farbmischung everIch bin super Happy mit meiner Farbe. Meine Friseurin wollte sofort wissen, wo ich die Farbe gekauft habe u. konnte sich kaum einkriegen. Muß nun erst abwarten, wielange sie hält. Wenn diese Norm auch noch erfüllt wird, werde ich nie wieder woanders bestellen. Wirklich ein super schöner Braunton u. gute Grauabdeckung. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosemarie W. - Vielen lieben Dank für Ihr Feedback! Wir freuen uns sehr darüber, dass Sie Ihre individualisierte Haarfarbe lieben. Nichts macht uns glücklicher als zu hören, dass wir Ihre Wunschfarbe erstellen konnten. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Not the colour I was hoping forI have just used my first esalon colour kit which I found really easy to use. The instructions were great and easy to follow and I’m pleased with the condition and feel of my hair after the colour has been applied. The colour I have is not exactly what I wanted as there is far too much gold tones which on light brown hair looks very ‘orange’ in sunlight and glows. I asked not to have gold tones but to have ash. I wanted a much flatter and natural colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenny - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ColorI expected my color to be more ash/platinum blonde. I have toned it and using the toner shampoo. It has to much brassiness to it. I would like to use color again but how can this be adjusted? I do love the shine it gave my hair. My hair is baby fine and the color seemed pretty gentle as apposed to color kits I have used before. Thank you. Kathy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re truly sorry that our color did not meet your expectations. Unfortunately, we cannot achieve a platinum blonde with our hair color at this time. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Super HaarfarbeBin begeistert , von dem Gesamt-Paket wie dem Service, vorheriger persönlicher Kontakt im Chat und besonders die Haarfarbe!!! Endresultat: keine trockenen Spitzen (seidenweich), keine Hauptprobleme... einfach prima . Dafür zahle ich gern den Preis. Danke dem Team!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngie G - Vielen lieben Dank für Ihr Feedback! Wir freuen uns sehr darüber, dass Sie Ihre personalisierte Farbe lieben. Nichts macht uns glücklicher, als zu hören, dass wir Ihre Wunschfarbe erstellen konnten. Nochmals vielen Dank, dass Sie Ihre Zufriedenheit mit uns geteilt haben. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Gutes ProduktIch bin zufrieden und werde ein paar mal verwenden! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFatemeh K. - Vielen lieben Dank für Ihr Feedback! Wir freuen uns sehr darüber, dass Sie Ihre individualisierte Haarfarbe lieben. Nichts macht uns glücklicher als zu hören, dass wir Ihre Wunschfarbe erstellen konnten. Nochmals vielen Dank, dass Sie Ihre Zufriedenheit mit uns geteilt haben. |
Great ColorI love my color with eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I liked everything about this...except my hairLet's start with the good. The eSalon website is easy to navigate and fun to use. The kit I received came lightning fast, which I found very impressive. My colorist contacted me twice and the process felt refreshingly personal. I went into the coloring process feeling hopeful that I could stretch out salon visits with the help of this product. I read so many rave reviews! Well, there's a reason why I've been faithful to my stylist for years, and clearly I needed a reminder. Reds are hard to get right, and despite following the directions meticulously, my hair looks absolutely awful. It is four different colors and none of them are cute. I'm embarrassed! Overall, it seems like eSalon works for many, but not for me. No "color happiness" here. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It's a great colourIt's a great colour and very easy to apply, and my hair is in brilliant condition with it. I was just hoping it would be a more vivid shade of copper 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color was off quite a bitThe packaging was great, the application couldn't have been easier. I am not a novice at coloring and I thought I gave a pretty good explanation of the color I wanted. I even included a photo. My color is much more golden and less red than I prefer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPam - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Same color as the salon...not the same resultsI was so excited to try e-salon and loved the in-depth and visual process of choosing a hair color. I felt my choosing my color would be pretty straight forward as I contacted my local salon stylist for specific color information, as I was unable to see her due to covid-19. I chose the same color (level 3)...darkest brown...almost looks black. I was so delighted when I got my box and loved the instructions and ease of preparation. I applied it as directed to my roots mainly as to cover up my growth, which is lighter than my desired color and rest of my hair. After washing and drying my hair, I was so disappointed to see that my roots had not seemed to change color and were still lighter than my desired color. It seemed that possibly this level 3 was too light for me? I’m unsure. I am planning to go to the salon to have it properly covered up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosColleen - Thank you for reaching out! We are sorry to hear that your color formulation came out lighter than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |