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Color Set
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66,637 Verificado Comentarios de clientes |
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Healthy, but dissapointing colour!I had such high expectations, particularly as my hair is quite lightened anyway. Much darker than expected, have discussed with customer services, and re-formulating colour. However condition was lovely, and super easy to apply! Will review once my reformulation has been created, and I have tried. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicolle M. - Thank you for contacting us! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. We truly value your feedback and look forward to hearing from you again in the future! |
Schöne Farbe, aber zu wenigGut sind die leicht verständliche Anleitung und dass man Dank der Extras keine unschönen Farbflecken auf der Haut bekommt. Ich hatte angegeben, wie lang meine Haare sind (bis Unterkante Schulterblatt). Geliefert wurden zwei unterschiedliche Farbtöne, für den Ansatz und für die Längen, je eine Flasche. Für die Längen habe ich zum verteilen der Farbe den zugehörigen Pinsel benutzt. Leider hat die Farbe nicht ausgereicht. Ich habe die übrige Farbe so gut verteilt, wie es ging. Leider ist das Ergebnis daher nicht so gleichmäßig, wie ich es erwartet hätte. Und das, obwohl ich mir deutlich mehr Mühe gegeben habe als bisher beim Haare färben und die Anweisungen befolgt habe und meine Haarlänge angegeben hatte. Ich hätte nicht erwartet, dass es an der Produktmenge scheitert. :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura K. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
the color is still orange/redproduct is great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not great coverageI like the convenience of it. , prep and application very easy. The color did not take around my face. I even applied it twice. Not sure if it this could be fixed. The color was very nice in the places it worked. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Lasts 3 washesI had a salon colour and roots were growing in (hi covid)... I decided to give this a try. They suggested demi permanent. After 2 washes I could notice my roots again. After 3 - my roots are back. :( They are less noticeable than prior to coloring but definetely noticable. The good news is - I made no mess on my skin (my stylest stains my skin and clothes so this was greatl!) (because they provide you with protection!!) Packaging makes this easy and specialized. This was worth a try. I will see if I can get something more permanent or refresh with the second containers they add on the first order (in case u have lots of hair). Great price but the price doubles after the first order. I would give it a try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Coverage didn't "stick" as well this timeThe color is great! I'm very pleased with that part. The actual gray coverage didn't seem to take as well this time. I followed all of the instructions and tried to target the gray patches first, but the coverage wasn't nearly as good as my previous bottle. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ottimo all'inizio poi delusioneFatta oggi la tinta, mi ero preoccupata non arrivasse per via del ritardo rispetto alla data prevista ma è arrivata, forse ho scelto un colore troppo scuro ma oggi non c'è sole quindi non rende i capelli bianchi tutti spariti sono molto contenta adesso manca solo da constatare la durata, per ora sono molto soddisfatta. Purtroppo dopo la felicità iniziale nel giro di due settimane avevo nuovamente i capelli bianchi non per ricrescita, ma proprio si sono stinti alla fine mi costa quanto andare dal parrucchiere la sua tinta non va via e aspetto la ricreacita 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - Grazie per aver condiviso la sua esperienza con noi. Siamo spiacenti che il colore sia sbiadito così rapidamente, e saremmo lieti di apportare alcune modifiche alla sua formulazione al fine di offrirle una migliore copertura. Esaminando il suo account, abbiamo notato che ci ha anche contattati vis email, e il nostro team l'ha assistita in base alle sue richieste. Non esiti a contattarci nuovamente in caso di ulteriori informazioni o assistenza, rimaniamo a sua completa disposizione. |
Color not what I asked forI specifically asked for an ashy light brown what my hair is is orange brown and this was on new growth with no color on it to affect the color application. The process is easy and the product box, instructions and application items are good quality. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Five StarsBest mixed root color I’ve ever had! I’ve just got highlights added and my hair stylist exclaimed that the root color was an exceptional match to my highlights! Blended perfectly. Thanks you to my personal hair colorist. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosArlene-Thank you so much for your feedback! We are delighted to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We greatly appreciate you sharing your experience with us, and Happy Coloring! |
GoodThe color is amazing it just washs out fast on the gray. Not bad for not going to a salon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |