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Color Set
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66,541 Verificado Comentarios de clientes |
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Ein gut entwickelte HaarfarbeDie Haarfarbe ist gut, die Produkte sind insgesamt sehr gut. Mich stört, dieser Aufwand und die damit verbundene Schmiererei. Deshalb hatte ich die Eigenfärbung auch vor Jahren aufgegeben. Als Notlösung für geschlossene Friseure eine gute Alternative. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristiane L.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Thank youAlways a great experience! I feel like my hair is darker all over this time but it just takes some adjustment. I still love it and always eSalon is the best! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaylee - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
My revised colorMy last color I was not as happy with . My fault the first mix was perfect. I have been looking for the perfect color for me I just can't seem to get it right. The colors and the packaging are beautiful. I will recommend to anyone I know who uses color. I simply can't afford it but I am also impatient and don't want to wait to long to color again. Thank you for everything. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMisti- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
1st time useI love the colour and the way it makes my hair look. The problem I had was my gray hair wasn't completely covered. I followed the instructions and I am wondering should I leave it on longer than 30 minutes? I will give it one more try and see what happens. I really would like to continue using this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great product but the shipping isn't the best.Great product I love it! Absolutely love it, so 5 stars for that!! but I'm still waiting for it!!! shipped April 6th, when I last checked earlier today, its still in Montana, so its going to be awhile yet considering I live in wisconsin, that's why 3 stars. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We're truly sorry to hear that your order has not arrived! We have reached out to you via email to see what we can do about remedying this situation! We take our clients' feedback to heart and continue to improve each and every day. Keep an eye on your inbox for more details. |
CouleurRavie, la couleur est superbe , je n ai pas reussia mettre toutes les etoiles 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine D. - Merci beaucoup pour votre commentaire ! Nous sommes très heureux que votre coloration vous plaise et nous espérons continuer à vous lors de vos prochaines commandes. N'hésitez pas à nous contacter si besoin, nous serions ravis de vous aider ! |
Gave it 3 stars still not covering gray long enough n color comes out blk. I'm dMy review I really love that esalon hair color does not dry out ur hair that if using other hair color products & I have used many due to drying & breakage. Hair always looks shining & alive not dead dry hair looking like dried dead plants or weeds. But hopeful that we can get excellent gray longer lasting coverage & not turn rest of my hair blk. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLupe- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Previous colour didn’t cover the grey rootsThank for your help and advice, I left my colour on for longer , 40 minutes and the colour took much better , I am very happy with the results . So thank you again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynda O. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Coloration facile à appliquer, couleur à ajusterJ'avais les cheveux roux suite à une couleur rouge faite en salon qui a viré... J'ai voulu faire chataine foncé irisé (reflet violet)... Coloration facile à appliquer avec les accessoires nécessaires, des explications détaillés, colis super ! Le résultat : châtain foncé avec des reflets rouge, je ne vois pas trop les reflets violet mais je pense que cela vient du fait de ma couleur rousse... A voir avec la prochain colis. Je viens de faire une demande d'ajustement de couleur avec photo avant/après/résultats souhaités... Plus qu'à attendre 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCelia - Merci d'avoir pris le temps de nous donner votre avis et nous espérons que nous pourrons discuter bientôt avec vous afin de améliorer votre expérience avec nous ! Nous souhaitons tout faire pour que vous réalisiez vos objectifs couleurs. Nos experts coloristes vont entrer en contact avec vous par e-mail et seront heureux de vous aider dans ce processus. |
Colour wrongI have ordered a colour called Cool Beige but it look orange on my hair. I have enclosed pictures and description of my hair. Hair is also darker than anticipated by picture of a model on a website. As a positive my hair look nourished and shiny after treatment and are not damaged. Instructions are clear and easy to follow. Delivery was quick. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoanna Q. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |