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Color Set
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66,516 Verificado Comentarios de clientes |
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Color not what I asked forI specifically asked for an ashy light brown what my hair is is orange brown and this was on new growth with no color on it to affect the color application. The process is easy and the product box, instructions and application items are good quality. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Five StarsBest mixed root color I’ve ever had! I’ve just got highlights added and my hair stylist exclaimed that the root color was an exceptional match to my highlights! Blended perfectly. Thanks you to my personal hair colorist. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosArlene-Thank you so much for your feedback! We are delighted to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We greatly appreciate you sharing your experience with us, and Happy Coloring! |
GoodThe color is amazing it just washs out fast on the gray. Not bad for not going to a salon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Bought copper blonde, got reddish brown.I was really excited to try this product. I have some experience lightening and dying my hair at home as well as going to the salon, so I thought this would be the perfect happy medium between the two. I uploaded a couple pictures, and thought I provided all the right details. I even mentioned I'd likely be trying to refresh my own balayage highlights with the product. I had picked something copper-blonde, while my hair is currently medium brown with some grown out highlights. I see now they have a clay-based lightener product, and that is definitely what I should have went with. Although you would think my "personal colorist" would have reached out with that option since I mentioned it. I didn't hear from her except for a "hope you like your color" in my email that my product had shipped. I was worried right away when I received the product. It came with only a 20 volume developer. That didn't seem like it would be strong enough to turn medium brown hair to a blonde. But I decided to trust the process! Unfortunately I was right. The hair color actually darkened my hair! I think since it wasn't a strong enough developer, my hair didn't really lighten, while the coppery color that was deposited was darker than my natural hair color, and especially got rid of my highlights. Even though the color said it was a blonde, I definitely have brown hair, so I was surprised that it darkened. I was hoping worst case that it wouldn't be noticeable change. I double processed some sections of my hair to get a tiny bit of highlighted copper color, but it's still barely noticable and darker than it was before. Considering they were old highlighted sections, those should have been too light if anything! The concept, website, and packaging was all very cute. Unfortunately it leaves a lot to be desired in actual function. I could have done better myself without waiting for shipping by going to the drug store and picking a random blonde box dye. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
BlondTolles Produkt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGabriele S.- Vielen Dank für Ihr Feedback. Wir freuen uns sehr darüber, dass Sie Ihre personalisierte Farbe lieben. Nichts macht uns glücklicher, als zu hören, dass wir Ihre Wunschfarbe erstellen konnten. Nochmals vielen Dank, dass Sie Ihre Zufriedenheit mit uns geteilt haben. |
RootsThis is the first time it didn't colored my roots. I colored it exactly like all the times. The ends are a nice color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolyn - We are sorry to hear that you were disappointed by the coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Need more time to tellGood ………. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTraci - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Ein gut entwickelte HaarfarbeDie Haarfarbe ist gut, die Produkte sind insgesamt sehr gut. Mich stört, dieser Aufwand und die damit verbundene Schmiererei. Deshalb hatte ich die Eigenfärbung auch vor Jahren aufgegeben. Als Notlösung für geschlossene Friseure eine gute Alternative. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristiane L.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Thank youAlways a great experience! I feel like my hair is darker all over this time but it just takes some adjustment. I still love it and always eSalon is the best! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaylee - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
My revised colorMy last color I was not as happy with . My fault the first mix was perfect. I have been looking for the perfect color for me I just can't seem to get it right. The colors and the packaging are beautiful. I will recommend to anyone I know who uses color. I simply can't afford it but I am also impatient and don't want to wait to long to color again. Thank you for everything. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMisti- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |