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Color Set
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66,516 Verificado Comentarios de clientes |
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Need more ashFirst I want to thank my colorist for correcting my mistaken belief that beige was a cool color. She has advised me and in the future I would like to go more ash. Thank goodness she was there and my future color will be improved! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDana - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
HaircolorLoved the convinance of haircolor being customized on line, and shipped every 5 weeks to my home. The color faded too quickly, but called CS and they wrnt shade darker. Love ❤️ this stuff. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Leider enttäuschtAnfangs war es ein wunderbares Kupferrot. Nur mit jedem Waschen verliert es an Intensivität. Bin etwas enttäuscht, da es wunderbar aussah. Jetzt ist es eher einer rosa mit kuferton. 😕 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnja S. - Vielen Dank für Ihre Produktbewertung. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Didn't cover grays as well as I had hoped...I loved how natural the color looks and how close it is to my original hair color, but I'm wondering if there's something about red curly hair that takes dye differently? I just colored it with this and followed all directions 2 weeks ago, and I'm already seeing greys. Please advise. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLesley - We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Our Color Experts have been in contact via email and will be happy to assist in this process. |
COULEURBonjour, je souhaite une couleur plus dorée, plus cuivrée et moins terne. Mes cheveux sont ternes et je pense qu'il y a trop de châtain. merci de tenir compte de ce commentaire pour ma prochaine couleur. Magali Chauveau 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMagali C. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
First orderHi thank you so much I love my colour it was so easy to apply my hair feels amazing so soft and shiny I’ll be ordering in future x 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Tracey! Thanks so much for sharing your feedback with us. We are so happy to hear that you loved your results. Please get back in touch if you need further help. |
Anwendung super ergiebig Ergebnis najaAus bestelltem Blauschwarz ist am Ende kein Blauschwarz geworden schade. Färbe mir seit Jahren die Haare selbst mit günstiger Farbe aus dem Supermarkt. (Immer blauschwarz) Das Farb Ergebnis ist dabei aus dem Supermarkt definitiv besser. Die Lieferung schnell schön verpackt es ist alles dabei was Mann als Laie braucht. Am Ende sind die Haare eher rötlich braun schon nach dem auswaschen anstatt blauschwarz und graue Haare sind auch noch zu sehen. Sehr schade habe es wie angegeben verwendet. War auf der Suche nach einer besseren Alternative als Supermarkt wo die Haare jedesmal trotz permanent Haarfarbe nach wenigen Wäschen schon ausgewaschen rötlich schimmern. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica H. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Everything Went WrongI was so excited to finally color my hair with Esalon as it was a custom color formulated especially for me! I even sent pics of my hair so what could go wrong? Well, everything did. I am a natural blonde turning gray with natural and added highlights. I go to a salon to highlight my hair 2 to 3 times a year and have only used Claroil Perfect 10 at home to cover my greys in between my highlights. Perfect 10 left my hair incredibly soft and shiny and accented my highlights. Sadly it was discontinued and I was hoping Esalon would take its place. As soon as I finished my first 20 minutes of coloring I could see my hair getting darker but I still hoped for the best. After I rinsed my color and used the enclosed shampoo and conditioner, my fine hair was extremely dry and impossible to comb out. I then rewet my hair and applied a deep conditioner for 15 minutes which helped comb out my tangles and restored some softness. I literally burst out in tears when I dried my hair. The color was not what I expected at all. It was the darkest shade that my hair has ever been and the color is now somewhere between dark extreme ash blonde and light extreme ash brown with orangey tones; it's horrible! My hair was one of my finest feature and every time I look in the mirror I get extremely upset. This whole ordeal was devastating and I do not know how I am going to get through the holidays as a quasi-brunette. Will my friends and family even recognize me as when I look in the mirror , I don't. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Linda - We truly appreciate your feedback and are so sorry to hear about your results and overall experience. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So easyI love the color and how easy it is to use! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTheresa - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
GeorgousThis is by far the best home hair color I have ever gotten and so easy to reach out to the company when needed Amazing people great products it’s a winner and a keeper am telling you ! Great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosemarie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |