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Color Set
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66,944 Verificado Comentarios de clientes |
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The hair color when mixed together foamed up all over my counter.I have used this product on and off since 2012. Not the same product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheri - We're truly sorry that our color did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation. Please check your inbox for more details. |
did not order - did not receive - did not receive creditI stopped my service in June 2021. In January 2022 I was sent, out ot the blue, a free color set due to order credits I had accumulated. One year after stopping my service, July 2022, I find my debit card was charged $33 for an order I did not place and it was mailed to an address that is no longer current. I called to complain, was told I would be credited the amount when it was returned, 2 months later still no credit. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color didn't take, and it damaged my hairThe color didn't take at all, it was a gorgeous plum while in use, but it washed out and left my hair brassy and frizzy, my opinion is it was old product. If there was a different type i might reapply to fix the mess it left... I'm very unhappy with the end result, i have to work with ugly hair now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Terrific hair colorI absolutely love the color. It is exactly what I wanted, good gray coverage too. Be very careful using the stain guard not to touch your hair. 15 de 15 personas encontraron este comentario útil. ¿Y tú? |
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I love my new colourI love my new colour, it's perfect. I cant stop looking at my hair thank you so much. It's very easy to use and the step by step instructions are great. 11 de 12 personas encontraron este comentario útil. ¿Y tú? |
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ColourThe product is wonderful 7 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Amazing ProductThank you e-color. You got my color spot on. I am so happy with the outcome. The instructions included made it so simple 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarb - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Mild chemicalDidn't have a burning sensation in my scalp 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarietta - We're so happy to hear that you're enjoying your customized color! We truly value your feedback and look forward to hearing from you again in the future. |
Excellent produitTrès bien Attention à l'emballage car flacon pas vissé correctement et donc fuite 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color didn’t even stick to my hairColor did not coat my hair. Worst hair color I’ve ever ordered. Customer service hasn’t responded either. I’ll stick with other companies 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |