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PerfectThis color is so much brighter and shinier than the darker one received last time. I love it brings out the pigment of my skin. Thank you so much whom ever mixed my color 🥰 happy as can be! 10 de 12 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartiza - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Highly recommendedI always seem to struggle when doing my own hair at home. These directions were super easy to follow! I made less of a mess than normal somehow. I can’t wait for my next kit! 7 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Love this productLiked how my hair looks after colored, my hair looks so shiny and healthy. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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E salon SUCKSFirst off, I was super excited to receive my color set. Rave reviews and quick shipping…love. I told my colorist my current hair color and the color I wanted to achieve. My natural hair color is brown, however, my hair is currently blonde. I wanted to go for a light brown. However, I would’ve been nice to know that I would need an orange or red color beforehand to get rid of the blonde. So, my hair is completely the same. Nothing at all as changed. I’ve been crying forever. Oh and also…..my volume 20 developer just EXPLODED everywhere. I was sitting in bed and heard a strange noise. I look over and the developer is on the ground with hair dye ALL over my room. My walls are now stained with hair dye (which I will get fined for so thanks eSalon, I appreciate that). My sheets, blankets, makeup, skincare, carpet, floor, walls, clothes, and blinds are all COVERED with hair dye. I highly recommend staying away from this company. When were they mention in those high-valued magazines? What, in 2010? Because they sure don’t deserve it now. I want my money back and not one of your crappy products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Abigail - We’re truly so sorry to hear about your overall experience with eSalon. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
JoAnne 8302022Product is always very organized good directions left my hair a bit drier than excepted 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoAnne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not good enough grey coverageI have dark brown black natural colour. I chose Ash - it did not fully cover my grey hair as I attached photo just after dyed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEunkyoung - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we would love to send you a reformulated color designed to better suit your needs! Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Still Natural LookingPerhaps my hair is just too resistant to hold onto the blonde pigment but I still get compliments on the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatrice - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Sehr gute FarbeAlles prima 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Horrible packagingEverything was spilled in the box so I didn’t get to use the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the desires colorI had wanted intense copper for it's bright but darker toned "red head" look. I ended up with a more burgundy look and am very disappointed with the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |