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So delighted with my hair colourDid my hair colour with my sister in law today. Covers grey and growth perfectly. Easy to use and looks beautiful Thank you I do hope you deliver to Australia 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Better than I’d hoped for!I answered the questions best that I cud but didn’t expect the great results!! I am MORE THAN PLEASED! Thank you, thank you!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Excellent ProductI absolutely love this color set and that it is customized personally for me. I absolutely love how my hair turned out, how soft it is, and I get lots of compliments, Ty E Salon. I’m adding mahogany to the copper and brown with my next order and can’t wait to see how that turns out! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorGood quality and grey coverage. I need more auburn in the coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarrie - Thank you for your wonderful feedback! We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Great Products!Love the color and the ease in applying it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
It's a match!It's hard getting a hair color close to the original color shade I was born with. Trying to explain to hairdressers that my hair is a very dark brown with a red shine to it. Not brassy but definetly a deep dark red. I went to expensive salons and I always came home with it being too dark or too light. eSalon is the only one who got it right. It's nice seeing it look normal. I finally can hide my gray without changing my whole hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnastasia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
It's just not dark enough!I was hoping the modification i recently requested to remove any red/copper tones to the Dark Brown base color I've been using would be darker, but it comes out as medium brown & still seems to have a bit of a red tint. It may be the lighting, idk But it's still not as dark as I'd like it to be. I an looking for a chocolate brown...which I thought was pretty dark. Any tips here? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Too darkI had about 3in. of naturally dark brown hair at my roots and the rest of my hair was bleached blonde. I bought the darkest brown (intense pearl) and it was supposed to be a level 3 with like a violet tone to it and my hair looks very very black now with the slightest hint of violet to it, but it mostly just looks very black. Looks like a level 1 almost like a blue black which is not what I was wanting. They had me do a tint rinse of mahogany brown before I colored it. Which didn't seem to have much effect on me for the end result. I would have been happy if it was just a couple shades lighter. It's just too dark. Does not look like a level 3. I know level three is very dark anyway, but this looks like the darkest you can possibly go. It does not look like darkest brown. It looks like blue black 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristin - We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. Thank you for reaching out! |
Made hair brassy/red didn't cover graysThis was a disappointment. It made my hair a dark peach, definitely not the cool beige I was promised. On top of that, it didn't do anything for the grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. Thanks for reaching out! |
To darkThis color was nowhere near what I was wanting and it was ashy I don't like ash 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Cindy - We truly appreciate your feedback and we're sorry to hear about your experience. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |