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Color Set
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66,944 Verificado Comentarios de clientes |
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Great coverageLove Esalon colour. Perfectly covers my greys and it’s easy to apply. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Not goodI did not like the color and I won’t purchase again. Please close my account 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Though good hair color, it is hard to successfully color hairTwo months ago, the color bottle’s cap was tightened so much that nothing I used to open it would work. I tried to open it with pliers but cracked the bottle. This time, the gloves were so stuck (old?) that my fingers couldn’t go into their spots. One glove ripped and my fingernail was stained for a week. If this happens again, I will probably cancel and go elsewhere. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - Thank you for reaching out to us here at eSalon! We are so incredibly sorry to hear that your experience was not all it should have been. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and provide you with a great eSalon experience. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color IssueMy color has taken a much longer time to arrive after ordering and this round did not cover my roots at all. The consistency was much more foamy (which it has never done) and began making sizzle sounds as well. I’ve never been unhappy with an order but this time I am very disappointed. I cannot find anywhere on the site where I can email/contact support. The one place I found would not load a location to message. I plan to try and call support during the week. I’d like a replacement order to try and cover the roots that have grown out significantly due to such a long time for delivery (which has never been such a long wait in the past). I’ve never had a bad experience in the past so I am hoping this can be resolved well. Thank you so much for your help. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTanya - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color and experience! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color is great!!Covers very nicely and gets rid of Grey hairs well. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Colour changeReally lovely colour very natural nice and easy to put on, comes with everything you need to apply the colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!I was a bit skeptical about this hair color. The grey coverage, color match, hair health. Loved how EVERYTHING was included. Easy to use step by step instructions. The results??? FANTASTIC MATCH, AMAZING SHINE AND A PROFESSIONAL LOOK FOR A MUCH LOWER COST. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My hair color adjustment: You NAILED it! 👍I love how my adjusted color turned out. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Farbe zu hellDie Farbe ist leider heller als mein natürlicher Ansatz, so dass dieser leider aufgehellt wurde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMadleen R.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Love the colour, love the serviceI find it hard to find demi-permanent golden copper colours that actually look natural and have been so pleasantly surprised that both my first and second colour turned out absolutely beautiful. The first attempt I started with a more strawberry blonde mix so if I don't like the tone it wouldn't be too bright. The tone was amazing. Second time I went brighter and absolutely love it. Best thing is that when you get started or switch colours you get a colour specific for your roots and for the ends. The colour for the roots is less bright which works so well because it makes the root growth much less obvious. Even as a medium blonde dying my hair golden copper, I can wait 8 weeks before I dye my hair again which is perfect for me because I don't want to have to do it every 4 or 6 weeks. Too much maintenance for me. Towards the roots I notice that the colour is multifaceted which I love but I did purchase the highlight kit to try this time as well to get some more colour variation into the ends. I watched the instructions already and it's really clear on how to do it which makes me confident it will turn out great. Additionally I just want to say that it's been an absolute pleasure calling the team for assistance as well. I find it so hard to get good customer service nowadays where someone actually listens to you, is friendly and answers your questions without running circles around it. Highly recommended. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |