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Color Set
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66,944 Verificado Comentarios de clientes |
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Color custom kitI had been highlighting my hair for years but it had reached a point where my roots were showing too much gray. ESalon kept listening to my feedback and working with my color to get my color treated hair the color I wanted it to be. I love it. No more dull gray and it looks natural! 16 de 16 personas encontraron este comentario útil. ¿Y tú? |
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My Colorist is a HERO!!I had picked a color that wasnt right. Alexandria emailed me and asked to change it. And she was spot on! Just used my first kit today amd LOVE the results!! 10 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Not perfect, but really close!My color was much better than past versions (THANK YOU to the team for listening to feedback and adjusting it!), but it faded within the first week so it's slightly lighter than I'd like. Not a huge deal - I'll ask the colorists to adjust going forward! As a note, I recently got my hair cut and mentioned I might color it, too. He asked who had done my last color because it looked so good (shiny, lots of depth), and was floored when I said it was an at-home kit! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I am Impressed !I needed to cover grays and some old highlights . Going to the store has never been successful and I always end up with a crappy color I know I will hate. I was very hesitant about using this product, even as I applied it I was saying “Oh crud, it’s going to horrible !”, especially I saw tints of red coming through the brown. The color was copper brown btw . However , as I pulled my towel off after my shower , I was SO HAPPY! It’s like my color ! Like how the heck did they get so close ! I had planned on canceling after I got my $10 box , but I can’t now because they have my color ! Lol 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Different colorHello, Indeed I mentioned my current colour is too yellow and I would like to add some Ash to cut the yellow, but the result of the hair paint was as in the picture uploaded. The roots yellow and the end gray! I want blonde Ash, not gray! Please help me with a solution 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Daniela! We'll be happy to review your color to provide a solution. Please check your emails, once of our colorist has contacted you. |
DislikeDon’t like color Cancel all orders 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatti - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorDidn't like it at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It did nothing and when I emailed support, she was super rude.The color did nothing. I wrote in my account that I do highlights and I got color for just my roots. The color did not even change my hair. When I contacted support, they were defensive and super rude and unhelpful so I am canceling my account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosG Karman - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No gray coveredThe color was darker then I expected, did not cover grays at all over all was not a good impression I hope the next corrected color is better or I will have to try a different company, this is the reason I left before, but decided to give it a second chance , due to im fighting a terminal illness, and I appreciate the convenience, but the product was sub par 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
NégatifLa couleur ne couvre pas du tout les cheveux blancs. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNathalie A. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous afin d'atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. |