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Color Set
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66,944 Verificado Comentarios de clientes |
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Brilliant productsEfficient and fast delivery 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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nouvelle clienteHello super contente du résulta de ma coloration beaucoup d'attente avant de la recevoir . Car mon colis c'est perdu en route et je les retrouver par hasard en haut des boites aux lettres dans la rue ouvert pas top .... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertossylvie c - Merci beaucoup pour votre commentaire. Nous sommes ravis d'apprendre que votre coloration sur-mesure vous plaise. Cependant, nous sommes sincèrement désolés que la livraison de votre commande ne se soit pas bien passée. Nous allons vous contacter par email afin de remédier à ce désagrément. Encore merci d'avoir choisi eSalon ! |
NEVER GONNA BUY WITH THIS STORE ANYMOREBEAD CUSTOMER SERVICE 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdelia - We’re very sorry to hear that you were disappointed with your customer service experience -- and we appreciate your candor. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Finally Got the RED I wanted!! Except....I have been a "chemically induced" redhead for 20+ years3 (home/salon). However, since COVID + stopped undertaking salon services, red hair color had been much more difficult to source. Drug store reds are either too dark or dull. On a whim, I decided to try esalon for the first time last night (01/25/23). The blond-red is BEAUTIFUL. Whenever I went, I got compliments! The only issue I found disappointing was that the dye did not cover my gray/white hair around the face even with a 40min application. Please advise. I do not want to have this gray until my next color in 5 weeks. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Bin mit Farbe nicht zufriedenMit dem Farbergebniss bin ich nicht zu finden es ist zu dunkel und meine Haare sind grau , ich müsste sie jetzt Blondieren was Haare sehr kaputt macht ….. und das hebt leider auch die gute Pflege die bei lag nicht auf ….. eine Wider gutmachen oder neue Möglichkeiten bot man mir auch nicht an …… es ist auch schwierig in Kontakt zutreten so kann ich es leider nicht weiter empfehlen , Nur Pflege und Zubehör kann ich weiter empfehlen das ist echt gut 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandy K. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
DisappointingFollowed the instructions and it still didn't cover my greys. I think I will go back to my shop bought dyes they do a better job 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Danielle! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Doesn't last a month.I dyed my hair less than a month ago and I already have to do my roots again. I will be canceling, I can get better dye at the grocery store that lasts a lot longer. Very disappointed. For the price of this stuff you would expect better quality. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRoxanne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Grays were not covered around the face.Going back to professional. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGretchen - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
impressive resultsThe hair colour order arrived and I was a bit sceptical. The instructions were clear and the order was well packaged . I had sent a photo for the colour match. I was thrilled and amazed with the result, The colour matched perfectly and left my hair in great condition. Thank you eSalon for your brilliant product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Custom ColorI love the ease, convenience and price point of esalon. I have NEVER had a wrong color or problem with my color and the fact that there are color consultants available to help is absolutely priceless. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |