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Still Love my esalon hair colorI appreciate your quick replies to my comments. I love my color and how EASY the process is! My skin is very sensitive, but I am not having issues with the developer or color, yay. I am almost 70, but I’m not yet ready for gray hair. Thank you! 16 de 17 personas encontraron este comentario útil. ¿Y tú? |
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AmazingI was really nervous about dying my hair to cover the white hairs because I didn't want to lose my natural hair colour. I only ended up dying the top portion of my head in order to save my ends a bit of damage, and it blended essentially perfectly. I think about 10 min more than the 30 min recommendation for my stubborn white hairs would have provided a bit more coverage, but overall 10/10. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Kit incomplete, but still happyFirst time using and I'm happy with the end result. I only used on my roots and it did a great job blending with my previous color and at covering my grays. Four stars, because my kit didn't come with the shampoo and conditioner that it's supposed to include. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The good and bad ( not so good this time)Ok the good and bad: 💓💔I like the concept behind esalon. Their other products are wonderful. Like the tint rinse and shampoo and conditioner combos. Love the colorist team and how fast they answer any questions or concerns. The bad, the color doesn't seem to take with my grays. I'm 44 years old so I have some gray hair on the side. Hair feels and looks nice for a couple weeks but the color does not hold. It maybe just this color I'm trying as I've had good luck with others. So I'm not ready to toss in the towel yet. I'll adjust it and see what happens. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaniel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorGreat gray coverage 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful productI’m absolutely delighted with the results from this product, definitely no more grey 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Lovely colour!I chose the non ammonia colour option, i love the golden colour brown and the silky soft texture. Many thanks xx 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Love ItThe color is perfect. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I REALLY wanted to like it...I really wanted to like this product. I raved about it on my social media before I even tried it. The kit is awesome, shipping was so fast. I literally received it the same week I ordered. I followed all directions to the T and I provided pictures and history as to how black hair dyes always seem to fade quickly to brown or have a red undertone. I selected blue black permanent and my hair came out light red brown at the top and slightly more black on the ends. I'm really confused because even the cheapest blue blacks have never done this. I thought I could message my colorist because that's what they claim. But I have yet to receive any response and I find it odd that I'm expected to rock this half red brown half black hair till my next color shipment where they'll revise the color. Sigh...I tried but I'll be looking elsewhere. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nicht überzeugtLeider bin ich mit dem Ergebnis nicht zufrieden: Als erstes war es sehr ärgerlich, dass beim Mischen das halbe Badezimmer mit Farbe gesprenkelt war, weil die Flasche oben an der Spitze offen war und beim Schütteln die Farbe herausspritzte, was ich zu spät bemerkte. Zum anderen fiel die Farbe zu dunkel aus, was mir nicht gefällt, da es zu blass macht. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJutta S.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |