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Color Set
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66,962 Verificado Comentarios de clientes |
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GarbageDidn't cover gray; AT ALL! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRhonda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
DisappointingHad been looking forward to trying this was left disappointed. Didn't cover my greys and colour was very ginger/Brassy. 1st time using it and was on roots only. Just didn't work or suit me. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma M. - We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good white coverage but not the shade !Nothing like the Violet brown shade more copper colour but covered the white hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmandeep S. - Thank you for your feedback. We’re so sorry to hear that you were not completely satisfied by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Our Colour Experts have been in contact via email and will be happy to assist in this process. |
5 star potential!Loved the kit, easy to use with clear instructions and every tool you need. My only gripe was that the product did not effectively cover my grays. However in contacting customer service I was given a solution and am excited to try again with my next kit. The level of customer service I received was fantastic, kudos to esalon for that. Overall I am very impressed, if this next kit works on my stubborn, pesky grays, I'll be a lifetime customer. 5 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Great colourVery happy with the result 2 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Tolle Farbe bin begeistertHabe durch Zufall den eSalon gefunden und dachte mir probiere es aus. Wurde professionell beraten und meine Farbe gefunden, heute kam sie an und so gleich getestet. Bin begeistert ein schöner Farbton und die Haare fühlen sich fantastisch an. Da dem Set alles beigefügt wurde was man benötigt, war es ein Kinderspiel. Danke liebe Katharina sowie dem gesamten eSalon Team 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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COULEURBonjour, je souhaite une couleur plus dorée, plus cuivrée et moins terne. Mes cheveux sont ternes et je pense qu'il y a trop de châtain. merci de tenir compte de ce commentaire pour ma prochaine couleur. Magali Chauveau 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMagali C. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Schnelles verblassenDer rot Ton hat sich schnell ausgewaschen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBianca P. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
CoverageThe color is nice but it doesnt do good for my white hair 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEvangeline - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ScamThis product is NOT formulated for you. The product does a terrible job of covering gray. They are not willing to refund or send a better formula before the next scheduled delivery. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudith - We are so sorry to hear that you were disappointed with the gray coverage of your recent color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |