66,962 Verificado Comentarios de clientes |
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Super Ergebnis 😃Ich bin mit dem Set sehr zufrieden. Die Farbe ist genau was ich mir vorgestellt habe. Mir gefällt das Shampoo und die Spülung sehr gut. Ich kann es auf jeden Fall empfehlen 😀🫶🏽👍🏽 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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The BEST hair decisionWith my type of hair as a Black African PLUS it all being grey, I was skeptical about e salon because I didn't see any hair that looked like mine on the site and thought they will not really know how to deal with my type of coarse hair. I was wrong. very wrong... My hair came out so beautifully covered. I instantly felt more confident with myself. I am so grateful I took a chance. It is the absolute best hair decision I HAVE EVER MADE. also the instructions were so so easy to follow. Love it #mycolourmyway Thank you so much Adebola 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Horribly inaccurate after hair stylist stepped in twiceI REALLY wanted this to work. But this color mix the hair stylist put together was basically black (I asked for brown with honey ends). The first color I ordered myself was good and since then I have had two complete misses. My hair is dry from trying to correct it only to end up with a cheap black color… twice. Be careful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCristina - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Fantastic packagingmy colour arrived in a neat personalised box, it appeared to be professionally packaged. How ever the colour didn't take to my hair at all, i followed the step by step instructions. Disappointed in the result but i do understand the colour i was (copper) is a very difficult colour to remove 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHola, Michaela: We are sorry to hear that your color didn't take at all. Please check your emails, your colorist has got back to you to help you further. |
2 weeks and my color is goneI tried this, hoping my hair would be datker than usual. But my color did not stay longer than expected. Formula smelled good tho. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Grey hair coverageThis formula did not cover any of my gray hair at all the first time so I'm not going to attempt to try to do it again not to mention one bottle is not going to be enough because I will need to do an all over color again. So I want to know if I can return this order & get my money back. The credit you guys already offered me for this with my first order should be for two bottles of color and if that's the case I would be willing to try your color one more time with the new color changes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDelayna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I’m blown awayI don’t know how my colorist got my color so perfectly. I sent a picture of my natural hair color, gave a description of what I wanted, and my colorist adjusted the goal color I chose to be lighter and I’m so glad she did. I’m obsessed! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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AlrightEasy to use and to follow the instructions 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous hair colorI've coloured my hair back to its natural colour from being blonde and I love it. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ColorMy color is awesome my husband did my hair. He said it was easy however please send XLarge gloves for him. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |