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Color Set
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66,962 Verificado Comentarios de clientes |
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Love itI have just tried esalon for the first time, and I love my colour. I was little worried about trying something new as my hair is thinning though age and medication but I put my big girl knickers on and went for it and I’m so glad I did. I really love the colour and feel of my hair. Will be useing it again and again . Thank you Sarah n 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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superbe colourCovered white hair and summer blonde stripes very well. Does not smell too bad. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Good coverageI am pleased with the color. I am still trying to decide if my scalp is happy--I feel some tenderness for a few days after the color is applied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DissatisfiedI have been ordering your product for a long time this last order I received was a quarter of the liquid in the bottle not enough to do my head I am very dissatisfied with the service 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not enough for my thick hairI needed to saturate my mids and ends more but if I had, I would only have been able to do half of my head; I have very thick hair. I like the color, it did well on my roots with how much I was able to apply there and with letting it sit longer. However, the rest of my hair, not so much. The highlights sucked the color up well, but for the most part, I needed more color and to let it sit longer. If I didn’t have to put another application on right away, I would have given it 5 stars. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Schlechtes ErgebnisDas Produkt hält nicht was es verspricht. Grauabdeckung sehr schlecht 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeatrice R.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
No Root CoverageColor was pretty and matched my hair color but it did not cover the gray at my roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy - We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Sometimes you know yourself betterI completed all of the appropriate information including adding pictures. The colorist customized a color they thought would suit me better than the color I had selected which I appreciated given I am far from a stylist. However, because my hair was two different colors, the ends darker, the color they customized did not blend the two together and instead left me with roots much lighter than they’ve ever been, gray hairs entirely exposed, and the length of my hair 2-3 shades darker than any of it. They are supposed to give me the color I originally requested for free but I’ve yet to get any response so we will see. Worst part is I had waited to grow out my old color as long as I could before coloring again and really thought this was going to be such a great at home remedy. Hoping my opinion can be swayed! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Not satisfiedI do not like the color I am getting. I have tried several times to cancel my account, my next move is to call my bank and cancel payments 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolyn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Love it!!!Highly recommend this product, is just the colour I wanted fo ages and finally got it!!! I'm soo happy and love the way my hair looks, thanks xxx 1 de 1 personas encontraron este comentario útil. ¿Y tú? |