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Customized Hair ColorWell the color was a bit darker than I liked, My hair looked and felt amazing, But my gray hair did not get good coverage at all, I need the color to be a bit lighter! Did love love the product! I want to continue to use it, just make some adjustments on hair color! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Hated itApplied exactly as directed. Roots were medium reddish. Rest of hair was dark reddish almost black. Used a color lift kit to remove color afterc3 days. Sitting here with gray roots and brown rest of hair at present. Deciding where I'm going from here 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMrs Sam - We’re so sorry to hear that you were disappointed by the results of your color application! Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Bin zufriedenFarbe ist wie ich wollte, die grauabdeckung hält ca 6 Wochen. Anwendung ist verständlich, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HorribleNo grey coverage 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShabana M. - We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color coverageLike the color I received with last shipment, but gray coverage was non existent😣 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Coloration 6.1La couleur me plaît mais n a pas bien couvert mes cheveux blancs.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLudivine D. - Merci pour votre commentaire. Nous sommes désolés d’apprendre que votre coloration n'a pas complètement répondu à vos attentes. Nos coloristes vous ont contactés par e-mail afin de remédier à cette situation. Veuillez vérifier vos e-mails pour plus de détails, nous avons hâte de vous aider. |
I used to like this product but don't use it any longerThe price keeps creeping up. Once converted to CAD it is not worth the price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
UglyThe color wasn't close to what I wanted or what I expected. So ugly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJaime - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Wrong colorMy color was too dark and didn't cover the gray hairs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
ErgebnisHabe meine mehr als schulterlangen Haare mit meiner Farbe Mittelblond behandelt. Bin sehr positiv ueberrascht vom natuerlichen Farbton. Auch die ersten Grauen sind nicht mehr zu sehen. Da ich ohne Amoniak bestellt hatte, wirken die Haare nicht gestresst und ausgetrocknet. Ich bleibe dabei 4 de 4 personas encontraron este comentario útil. ¿Y tú? |