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Color Set
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66,962 Verificado Comentarios de clientes |
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First time customer- love itColor is what I expected and my hair is soft and natural feeling. So affordable too. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Très jolie couleurLégère et facile à appliquer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Repeat customerI have always done my own dye I bought it at Walmart or CVS L’Oréal blonde lightest blonde but never did it turn out like E salon has my hair looking seriously everyone thinks I went to a salon ty e salon!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I’m pretty upset my hair looks like shitMy roots are a different color from the rest of my hair wtf is that about? Everything was so nice up until I washed it out and it dried. I have never in all my 20 years dieing my hair have I ever had this problem! I won’t be ordering this again infact I have to do spend more money to go get my usual from Sally’s and do it again the way I normally do because unfortunately this was not good. The color is awful and my true w 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBreeann - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Wrong colorI've been ordering color for awhile and haven't had any issues until now. It lifted me instead of depositing. I feel like someone mixed something wrong. I Contacted them to let them know and the response I received was basically they think it was mixed right. I guess what I would have liked for a response would have been a simple Sorry and how can we help fix things? I'm left to figure out now how to fix my hair! At this point I'm good with that because I no longer trust them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe are so sorry to hear that your latest hair color application did not turn out as expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Color was perfectThe color was great but I find my hair is very dry after using this color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKate - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear your hair was dryer than expected after applying your color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
ArnaqueJamais reçu depuis presque deux mois et toujours aucun remboursement. Arnaque. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdeline D. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que votre commande eSalon ne soit pas arrivée. Il s'agit d'une situation inhabituelle et nous souhaitons vous aider. Nous allons vous contacter par email pour plus d'information. |
Still have graysProduct didn’t cover any grays, my roots look awful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
It didn’t coloured my hair completelyI have had sent my hair picture but I received very dark brown and I am not happy abut 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosZahra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
OMG I Love the colorThis color red is my original color of my youth. It is beautiful, healthy, and silky soft. I can not believe I colored my hair. I have always gone to a salon....Not anymore, eSalon I'm a customer for life Thank you If anyone is on the fence like I was for a year, about ordering your color just do it. It is so easy, if I can do it anyone can and you will save a lot of money. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |