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Color Set
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66,962 Verificado Comentarios de clientes |
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DisappointedMy color was entirely TOO dark. Also less than 2 weeks grey started showing through. Color faded within a week but that's not bad because it was wrong color. I followed the instructions and have been doing my own color for years and never had a problem. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Not the colour chosenThe shipping speed and the presentation of everything was so lovely, but I followed the instructions to the letter, and ended up with faded red/strawberry blonde roots and vibrant red mid length and ends…it overall looks like I dyed my hair red 4 weeks ago and it has majorly faded overtime…and I dyed it yesterday ☹️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Rachel: We are so sorry to hear that your hair color turned out different from expected. Please check your emails, we just got back to you to help you further. |
Only OKDoes not last as long for the price you pay. The OTC product last the same . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Terrible colorOrdered intense copper, there was no trace of copper and I ended up with pink hair. Looks awful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best Color EverVery rarely did I ever color my own hair, was afraid of getting the wrong color. But I took a leap of faith and WOW !!!! The Best Decision I Ever Made. Love it!! I’m heading back to put my highlights in, Nervous? YES, but with video How To, I’m about to take on another Leap of Faith !!!! I’ll post before and after pictures to show you! 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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So in love this new colorMedium brown, Pearl golden. I love this color! It’s one that they just recently came out with and I’ve had it for two or three months and just used it today. I was afraid it was going to be too dark as I was applying and letting it sit. But when I rinsed and dried it, it was perfect. It has kind of a smoky color to it, but it’s not too dark and I leave a few strands of gray out and the contrast was just beautiful. The gray was a little silvery smoky and I’ve never had that turn out that way with any other color before. I’ve been using esalon color for 2-3 years, and I am extremely satisfied with everything. I haven’t use the tint rinse yet, but I will when I wash again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorLove the color that was selected for me. The kit, instructions, and packaging are very well designed. The ammonia free doesn’t have the best gray coverage for me personally so resistant grays will most likely do better with other option. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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pretty good all over colour!definitely comparable to salon treatment, and very gentle on my hair. We are still tweaking the colour to get it just right but I appreciate the feedback and consultations 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CoverageIt still left some grey. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Did not work on my grey hairsDon't like this product. I thought it would fully cover my grey hairs and it did not I even left it on for over an hour and a half. I will not recommend this product for anyone with grey hair I even tried to buy a lighter color so when they grey hairs do come out their not so noticeable. Well I got it today and did my hair the same day it did not work on my hair at all. I will cancel this account. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFrancine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |