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Color Set
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66,962 Verificado Comentarios de clientes |
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Too darkThe color is very dark on my hair. I know it will lighten as I wash but it is very dark right now 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Finally got it right!!Love the color finally!! My color stylist suggested ash and it worked perfectly to get rid of the unwanted red/black/orange tones. It took several times but I'm happy with the color. Only thing is after a couple of weeks my roots at my part line start to fade and turn gray. That's only reason for the 4 stars instead if 5. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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LeakedThe color had leaked out all over inside of the box. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I have been using eSalon for yearsI am switching to Madison Reed - I just tried it and found it works better than eSalon. While using the eSalon hair color, after only the first washing of my hair, the e-Salon hair color faded terribly, most of my grey-colored hair was washed out and faded. The color did not stay dark as it should. I am forced to using coloring hair-spray until my next coloring which I don't like - it leaves my hair dull fake looking. I am needing to color my hair every 7-10 days, since the eSalon color is gone or faded from my scalp area, cap area and around my face after the first washing. . 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Don’t buy!I’ve colored my hair for over 30 years. No color for the last 4 years. I used this “custom color”……didn’t like the color and the greys were back in about 4 days. Now I see another order was sent. I had no idea I signed up for an auto delivery. I’m ticked off! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJill - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
SucksDidn't even work could have done better with box color waste of money. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThe girlwithnoname - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I ordered the color Brown Cinnamon and was sent Mahogany.First I’m very disappointed that my color choice wasn’t delivered. Instead Mahogany was delivered when I chose Brown Cinnamon. I ended up using it because of needing to cover all the gray. But I hate it. I’ve used Madison Reed for over 2 years and never had a problem but now I’m very dissatisfied. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPhyllis - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Do not send any more productsDo not send me any more hair color sets! I am not able to use them, I am taking radiation and I can't color my hair! I haven't used the first box yet and don't know if or when I can. Do not send me anything! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNorma - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
ParfaitUne coloration maison digne d’un rendez-vous chez le coiffeur. La couleur est vibrante, naturelle et couvre parfaitement les cheveux blancs quand cela a été précisé. Cela fait 2 couleurs que je commande et j’ai déjà hâte de recevoir la troisième ! Je suis fan. Et pour le prix on ne s’en prive pas. 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Spectacular color combo that even my hairdresser loves!In all my years of going to a hairdresser, I never had to color my own hair. Since the economy changed and I needed to learn how to conserve, I started using a do-it-yourself hair color that I liked, Clairol Foam, #9, however, it was discontinued. My hair is 80% grey now, which means I have to color approximately every 6-8 weeks. It was getting very expensive. When I was online reading the Allure Magazine and saw a section called E-Salon, I stopped in my tracks. The article was very informative. So, I informed the colorist assigned to me that I wanted to replicate the color that Clairol Foam #9 product was giving me (blonde with variable color highlighting). Oh my gosh, the color turned out perfect. Exactly what I wanted, even better. So natural!! The packaging of the products sent with your first order, and thereafter, is first class. And, they personalize each order! I started on the auto-delivery program right away. I have purchased your leave in conditioner as well...great! I have been with the program for about a year now, very happy! Thank You E-Salon for your high standards and professionalism. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |