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Color Set
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66,962 Verificado Comentarios de clientes |
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Custom ColorOrdered on March 29th, received color open and all over box - still haven't received requested 2nd or 3rd box! Can't give a review on color I never received!! Can't wait for one month to receive color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDee - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Horrible productsThis turned my hair brittle, and started falling out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your recent experience. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Made a lot of hair break offI don't like it. My hair definitely doesn't like it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRegina - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your recent results. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
YEARS OF HAPPINESSI have been using this color since 2017 and have never been disappointed. I have referred many friends and they all love it !! I am a redhead which is difficult to get just right -- and not even my own daughters realize I have been coloring my hair all these years ! This company has saved me hundreds of dollars and it's so worth it !!Thank you 11 de 14 personas encontraron este comentario útil. ¿Y tú? |
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Perfect everytime!I sent my colorist the formula used on a spontaneous trip to the salon and it was matched perfectly! Even when I change things up, I've been pleased every time. Not to mention they include EVERYTHING you need to color at home. The color stays best when not washed every single day but even with often washes, the color stays shiny & vibrant. 8 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Fantastic Color-Perfect!Just wanted to let you know that I got the color today and did my hair and it is absolutely perfect!! Gorgeous color and exactly what I wanted. Thank you again!! The shine is fantastic as always and my hair is incredibly soft as well. 8 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Great ProductGreat product, easy to use, fantastic colour. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colourPerfect colour. Thank you 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Disappointed VERY disappointed ☹️My hair has been previously bleached and had a copper semi permanent color. Wanted to go more natural so decided a dark brown would be a nice change. Consulted with the color special via email several times about it. (Wanted to make sure because of my previously bleached hair) sent several photos as well. They say they customized a color especially for my needs to get desired results. NO not the case at all! 1st off My hair turned black with a greenish tint all over and my roots were almost 2 shades lighter. After 1st shampoo (3 days wearing a hat) a ton of color came out but it didn't fade gradually more like drastically into a dull greyish brown but in sunlight green tone and roots a completely different shade and tone. Awful. It's been 10 daysafter coloring my hair & 3 shampoos and nothing is going in my favor. Was super excited cuz the reviews I read. Don't think the colorist knew what she was doing. Because I gave her detailed information on my wants and my hair type, ect. NOT HAPPY 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Does Not Cover Grays Wellafter a few days, my grays are showing again 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRoxanne - We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |