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Color Set
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66,962 Verificado Comentarios de clientes |
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I was pretty unhappy with charges and an automatic reorder when not requested.The above says it all. I was under the impression you could try it for 10.00 as in the come-on ad. But not be charged 38.44 for each shipment I wanted to be happy with the color first. This seemed pretty deceptive to me. It winds up it's too dark and looks even black in some areas. I was very disappointed. x cosmetologist for over 20 years I know my color. Not happy with Color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesn’t cover greyI’ve subscribed and tried the product twice, and while the colour shade and match isn’t bad ( maybe not as nice as a box dye I’ve used before) it simply doesn’t cover grey. I have dark brown hair and I opted for the full permanent (and not the natural grey demi coverage option) and still I’m left with a weird orangey colour halo in my parting where the grey hair was - and with some bits just sparkling away still grey on my hairline. Fine on the non-grey hair and leaves a nice colour finish, but the “permanent” gives grey coverage that is certainly worse than a semi permanent box colour would cover. So disappointed, I now will have to try and fix it with a box dye to fade out these areas. Would have got a better result with a cheap L’Oréal box dye kit. Also, side point, the shampoo and conditioner is such a pathetic amount for my long hair. Need to use my own, as i imagine it’s only enough for someone with up to shoulder length fine hair, if that, not very custom. Such a shame. I hoped for good results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Betty! We are so sorry to hear that your hair color hasn't met your expectations. Your colorist will carefully review your comments and will get back to you to help you further. Please check your emails. |
I wanted to remove the brassiness but this hasn't done thatI am really disappointed. I've used esalon about 4 times before and have been super happy each time. I wanted to go one - two shades darker and remove the brassiness. It's not as dark as I wanted but thats definitely my fault for being cautious. My issue is that my hair is just as brassy as it was before - my precious colours have always removed this. I really hate having brassy hair so I'm so disappointed this didn't remove it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Gemma! We are so sorry to hear that your new color hasn't met your expectations. Please check your emails, We got back to you to help you further. |
VibrantThis hair color is vibrant and covers my gray perfectly. My hair has never been so soft! I’ve gotten so many compliments and love the color chosen for me! 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Sehr gutIch habe die Farbe gut vertragen. Das Haar war hinterher sehr gut durchfäbrbt. Es kommt mir etwas trocken vor aber mit dem Ergebnis bin ich zufrieden 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Ma première couleur esalonBon rendu. Je suis satisfaite de ce blond cendré 9.1. Le personnel de esalon est très présent pour répondre à toutes questions. Le site est très accessible et j’y ai découvert les soins personnalisés. Je me lance aussi pour le shampooing et le baume de chez Aura. En plus nous sommes libres d’ajuster nos produits et d’arrêter les abonnements. Je poursuis donc mes commandes. 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Love itFinally, back to the color I've always loved the best. Awesome! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Sehr gute FrabeDie Farbe ist wirklich sehr gut und hält an sich echt lange, nur ist etwas wenig Farbe bei der Bestellung dabei gewesen, weshalb mein Übergang vom Ansatz zu den Länge eher Fleckig ist. Aber das wird hoffentlich bei der nächsten Bestellung behoben. Ansonsten ist die Anwendung echt leicht und mit dem Videos kann man sehr gute Ergebnisse erzielen. Der Preis geht ebenfalls echt fit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Farb-BewertungIch habe gestern zum ersten mal meine Haare mit der neuen Coloration gefärbt. Das gesamte Set hat mich total begeistert, ebenso der angenehme Duft aller Pflegeprodukte. Leider sind im Ansatz meine grauen Haare nicht restlos abgedeckt worden, wirklich schade. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarola R.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
GraysI loved the kit, instructions, videos and the concept. However, your product did not cover my grays sufficiently; and I don't want to go darker. OTC Clairol did better, sorry - was really hoping to join and get regular shipments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |