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Color Set
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66,962 Verificado Comentarios de clientes |
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ColorI wanted the color to be more red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKati - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The productThe color does not meet up to its advertising standards so therefore I have canceled future color packages. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
NOT HAPPYI asked in great detail when ordering to my stylist. I DO NOT WANT RED IN MY HAIR. I asked for the lightest light brown and this turned my hair mostly RED which I am not happy about. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation on your most recent order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Doesn’t work-I tried my original hair color late because I had already used one. I wanted to let my grays grow out a little bit so I could really see the benefits from this color. Finally used it… And it made my hair super brassy and brown nowhere close to my dark black and my grays showed up within 24 hours after I had colored it. Follow the instructions to a T. It’s far as I’m concerned it’s no different than what’s out on the market and the drug stores. Then,I tried to cancel my subscription online because I forgot I signed up because it had such great reviews. Sadly my hair actually turned really brassy instead of my roots turning blue like they typically do on my grays they turned light brown, so I tried to cancel it and then unbeknownst to me. I should’ve put my mailbox and they’ve run my credit card again, even though I requested the cancellation. That’s what I call. Great customer service. Keep on sending people product that they don’t want and charging their credit cards. Definitely would not recommend being a wardrobe stylist and personal stylist. I would never suggest to any of my clients, so please stop charging my credit card. I will call customer service again tomorrow and request a second time for you not to charge my card anymore for hair color that doesn’t work. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Color PackLove the color results and the package came with everything I needed to accomplish the job. I do own a application brush which I prefer using but it's not necessary to achieve the end result. I did decide to go a darker red so we will see how that is. The multi high and lows in this dye make it look so real and natural. 10 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Tolle FarbeSchnelle Lieferung!! Ich finde meine Haarfarbe richtig toll! Produkt ist wirklich hochwertig! Habe sonst meine Farbe im Handel gekauft, doch nun werde ich nur noch bei eSalon bestellen! Ein Abo muss man nicht abschließen! Man kann zwischen einmaliger Lieferung oder regelmäßige Lieferung entscheiden! Das kann man beim Bestellvorgang entscheiden! eSalon ist keine Abzocke! Kann ich nur empfehlen! 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Love itI am very please with product. It has great coverage. It works exceptional well with gray coverage. 12 de 15 personas encontraron este comentario útil. ¿Y tú? |
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Fantastic for Greys!I tried a fabulous demi-permanent violet color; it turned out perfectly! So easy to apply, instructions were easy to follow, everything was packaged perfectly. I also appreciated the touch-up color. I have really long hair and was never concerned that the dye would run out before I got all of my hair covered. Highly recommend! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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besser geht nichtIch bin begeistert. Gerade bei blond ist die richtige Farbe zu treffen echt schwer, umso mehr bin ich zufrieden und werde wieder bestellen 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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PlentifulI actually enjoyed this experience and loved how it catered specifically to me, the one downside was.. only covered about 80% of my grey bits... I don't have many, but against my dark colour choice they stand to attention. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTanya O. - Thank you for your feedback! We’re so sorry to hear that you were not completely satisfied by the results of your colour application. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |