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Color Set
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66,962 Verificado Comentarios de clientes |
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DéçueJe suis très insatisfaite pas assez pour uniformiser ma couleur car comme je l ai écrit mes cheveux poussent vite et ma première commande n est pas arrivée, donc la deuxième 15 jours de délais donc bref pas convaincue du tout… 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer A. - Merci de nous avoir contactés. Nous sommes sincèrement désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
UnhappyThe color is nothing like my natural hair color or like the picture I sent. It’s about 3-4 shades darker. Also, the few gray hairs I do have were not covered by the dye and with my hair now being almost black they show up even more! Totally unhappy with this whole experience using this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Easy to use but didn't cover greysEasy to use and a lovely color. Disappointed with the results overall. I have dark hair with a few greys which sadly weren't covered by the color. Tried two goes with the root cover sets but still no good. When I raised my problem the instructions were changed to leave the product on longer but this made no difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sally! We are so sorry to hear that your greys weren't covered. Please check your emails, we just got back to you to help you further. |
Not satisfied 😢Didn’t cover my gray hair that mean the devotement has to be 40 the 20 don’t work 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarilyn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ExpiredI didn’t use this until May so I guess it expired cause none of my hair was colored it’s still gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Dark hairI don’t like dark hair that’s why I picked lighter auburn it needs to be much lighter the product seems to be good but I don’t like the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Beautiful natural colourThis product was exactly the colour I wanted ,the shampoo and conditioner had a lovely smell and left my hair in a fabulous condition 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Never dying my hair at a salon again!Color was slightly uneven on my roots the 1st time, I sent in my instructions to adjust the color and it came out PERFECT. They quickly answered questions about my technique (I have thick curly hair, a lot of it and long), so I got uneven color the first two times I dyed it but I knew that owed to my technique. The third time around with the color-correction and changing my technique, I feel like my hair was salon-colored! 100% recommend!!! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Love itI absolutely love this product my hair has never looked or felt so healthy after dying. Easy to use, and understand instructions. Much more affordable and less time consuming then sitting in a salon. Thank you 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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The Best Hair colorI would recommend them anytime and the cost is worth it they really try to help u get ur color right. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |