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DisappointedI didn't wash my hair for two days after coloring. With every wash since then my color is coming out and I'm not happy about that. Its in my bath water and on my towels. Don't understand why this is happening and don't{ want to purchase again if it won't stay in 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're sorry to hear that your color is washing out. Upon reviewing your profile, we see that your colorist reached out to discuss how we can best assist you and, per our Satisfaction Guarantee, offered a complimentary reformulation designed for better results. We look forward to working with you to create your next color order. |
Ok colorSeems the color products make my hair very fine and hard to manage for s few weeks after using the products. The color also doesn't seem as rich as a salon based color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Dont lastIt washed out within 6 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color reviewColor was fine for hair ends but not for the roots did not match but I like the hair products 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaula - We apologize that your recent order did not provide the seamless root coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Perfect colour but washed outLike the title says, The colour was perfect but it washed out of my hair and quickly It's a shame because all this would of been worth the money I may change my colour and see if that stays in 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCara - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Natural even tonesHow did I ever get along without this?! My color stays the same each time I color my hair. A very natural shade for my skin tone and it reflects light just like uncolored hair. 48 de 49 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTesha- We're so happy to hear that you're enjoying your Custom Hair Color! We truly value your feedback and look forward to hearing from you again in the future. |
Exactly the color I was looking for...but betterPerfect shade of red, no brassiness and complete coverage of those few gray strands peaking out in front. The shine was superb! 169 de 181 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!The custom colour is perfect for me. I love the automatic ordering process... I never run out and never have to worry about grays again! I have stubborn gray so the colour was reformulated for me and it does a fantastic job. 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Definitely try itI have now been asked by 3 professional hairdressers where I have my colour done because it is so rich and shiny. When I tell them that I use an esalon come at home, they are shocked as they have thought that I have it done in a salon 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEstelle - We're so happy to hear that you're enjoying your hair color! We value your feedback and look forward to hearing from you again in the future. |
great gray coverage - great colorvery happy! Have switched from my salon to this to save time and money. Much better than my salon color and head over heels better than over the counter. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |