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Color Set
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66,962 Verificado Comentarios de clientes |
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SuperTrès satisfaite, sauf que je n'en avais pas assez pour toute ma chevelure. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Racines et longueursUn petit peu trop foncé mais sinon très facile d'utilisation 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I was excitedThis hair dye was gritty and fried my hair I'm pretty unhappy 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Nicht schlechtLeider kein optimales Ergebnis, aber besser als andere Färbemittel aus der Drogerie! Das Farbergebnis wurde jedoch leider nicht getroffen und die Sendung kam nie pünktlich:( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPetra S. Vielen Dank für Ihre Kontaktaufnahme! Es tut uns unheimlich leid, dass Sie Ihre Bestellung noch nicht erhalten haben. Wir möchten uns ganz herzlich für die entstandenen Unannehmlichkeiten entschuldigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
Too darkThis colour came out way too dark and had lots of red tones in it. I want to rid of the red in my hair and this picked it up more that when it lightened more red came out. This is just not the colour I wanted to achieve and was disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We are so sorry to hear your color did not turn out as you had hoped! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Totally wrongI am a full on ginger! Not wat I asked for! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Angy! We are so sorry to hear that you are not happy with your custom blend. Please check your emails, we just got back to you to help you further. |
Not as blonde (light) as I'd imaginedWhere my hair has been highlighted previously, the colour has taken well and is the colour I expected. However, the rest of my hair especially the roots are a reddish brown. I ordered Medium Blonde but it looks more Auburn! Not what I was hoping for : ( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Lisa! We are so sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Lackluster gray coverageI tried this a few times and the gray coverage is terrible for me. Within a week my gray temples reveal themselves. I never had it happen as quick. I tried all the the remedies and it still doesn't work. I like the color though. I also tried to cancel but it doesn't seem to go through : ( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ReviewReceived the hair dye and it partially spilled within the box was unable to use it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We are so sorry to hear that your color arrived damaged! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Beautiful and EasyI've coloured my hair twice now with my custom shade, and so far it's been wonderful. What a relief not to go to the salon anymore, I actually tried eSalon because I have a neck injury and cannot handle the sinks at the hair salon, it was like being tortured. So to be able to colour my hair at home, and remove the colour in the shower is just brilliant! I have a warm beige shade with a bit of gold and it's just the right brightness, it covers my grey (which is dominant at the front only). The instructions are so easy to follow, and I have the bowl and brush which make application so easy. The colour doesn't irritate my scalp in the slightest, something that has been an issue for me in the past. I love eSalon and I'm so happy I decided to try it. 5 de 5 personas encontraron este comentario útil. ¿Y tú? |