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PERFECT COLORIt was the exact color I was looking for but could not find. That in between color that you just can't get from store bought colors and can't get (afford) every month at the salon!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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personalized colorthe color is matching very well with my skin tone.However, it can do abit better in covering gray. I left it on 30-45 min to try to cover the gray but it still shows afterward. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pretty good :)It made my hair a little darker than I already had it, but the color was nice. (I wanted lighter) But this was just my 1st try! Great product, a little more than box color usually but it specific to you! I would like to see maybe a fragrance in it -like the Herbal Essence colors have, than it would even leave your hair smelling nice! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful color!I love the shade that was crafted for me!. The reason I gave it only 4 stars was that sometimes if I use the gloves in the final step, my hair ends up really sticky. I find that if I do not use the gloves ----problem solved. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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not the best gray hair coverageI like the color, but I need more coverage for the gray hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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so easy to useLoved the ease of application and the fact that no color got on my face- I do need a lighter color- but other than that it was perfect-- 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Burned scalp, smell is horrid!My head is still itching and just not the same. The smell was unbelievably strong. I only had a couple greys and covered them up for about 2 weeks maybe. Colour was fine, and easy to apply. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We're truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you've experienced an allergic reaction, a representative has refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a restful recovery. |
Couldn't get color rightThree strikes. I tried three times and I was careful to explain each time what I was looking for. Natural medium brown hair with a natural reddish tint. I end up with purple, bright copper or my latest look, Ronald McDonald Red. I am not a happy camper. A 40 year old does not want to walk around with drastic bright unnatural looking hair!!!! I'm done. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristin - We're sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, a member of our Color + Care Team has gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
N/AThey sent me a color that was not what I had ordered, and hair so dark I stay now instead of dark brown and black looks is the unforgivable mistake. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - We apologize that you are unhappy with your color results. Since the color turned out darker than you expected, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory. |
Custom hair colourGood coverage but the colour was way to dark, expensive compared shop bought colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |