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Color Set
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66,944 Verificado Comentarios de clientes |
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First time userSo please with my purchase! Loved the color, but also the customer service and personalized treatment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not quite dark enoughHoping my feedback helps with my next delivery and the results are closer to what I want 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEm - We're sorry to hear that your color came out lighter than you expected. We have received your request for a darker brown with deep red undertones. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
Perfect color!I wanted golden blonde and esalon delivered! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covers GraysAlthough it does cover the grays, it takes two washes to completely wash the dye out of my hair. Which kinda makes no sense to me and the roots don't stay covered that long, maybe 3 weeks. Can't afford to do touch ups every 3 weeks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color is peerfect!One question; How does the sun effect your product? The products I have used in the past turn horrible colors with exposure. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ok colorI liked the color well enough but for the price and wait on shipping I'll stick with box color. Did nothing extra for condition of my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatLike the lighter color for spring it seems a little less pearl than 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreyIt's a nice hair color but it didn't cover all my grey and it could been alittle more darker red or copper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color.It does fade much quicken than my salon color does which was disappointing, but I love the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No better than walmartThe dye is no better than any cheap hair color I've ever bought. My hair is now dry and unhealthy, and hardly changed in color. Canceling my subscription. 22 de 24 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAilene - We're sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, a member of our Color + Care Team has gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |