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The color has a purple overtoneHello After speaking with your representative I thought she understood what I wanted the color I ordered was dark Auburn and what I got was a brown/black with purple overtones. From what I can remember none of the photos sent show me with brown/black hair. This is my natural color but not what I wanted, it should have been Dark Auburn with reddish overtones. To me this is what it is and in speaking with your rep I thought I conveyed this. I've suspended till May with a possibility of cancellation. Oddly enough the store bought kinds have always given me the right color but don't stay as long. I was given a good recommendation from Terlyn Nowell love her color. What happened to mine? I'm reachable at 310-803-3693, Regine Vavasseur. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRegine - We're sorry that your hair color did not meet your expectations. Upon reviewing your profile, we see that a representative has reached out to you to discuss how we can best assist you, per our Satisfaction Guarantee. We look forward to working with you to create a reformulation that will better suit your needs. |
It's ok..It was too harsh for my hair first of all. The base color was too dark, and the cooper tones were not strong enough. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Never been so happy!I absolutely love this color I get more compliments on my hair color now, more than I ever have. Thank you so much!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!!!!Love eSalon!!! I'm a retired stylist and this team has it together as far as perfecting my color for me!!!! And, it's delivered to my door!!! Doesn't get any better than that. If you haven't tried eSalon.....You better, I promise you won't be sorry!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI just colored my hair with my esalon color kit. I must say this is the closest I have ever come to my natural color. It looks and feels great. Also, there is no lingering smell for days. This is a great product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it.I love my new hair color. I was nervous at first but it turned out to be exactly what I pictured. The instructions were great. I will be ordering again. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love my hair color!!!eSalon's colors are high quality! Far exceeds boxed color from the pharmacy and lasts longer than the color that my former stylist used. I couldn't be happier with my Light Blonde, everyone thinks it's natural! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love love love this product!!!For years I spent thousands of dollars not to mention time getting my hair professionally colored but then decided to get brave and color my own hair. I tried box hair color it was OK but too one dimensional. I stumbled on this company one day decided to try it and have fallen in love !! Color is fabulous rich and shiny. My hair has never looked better and for a fraction of the cost I used to pay!! Can't say enough about how great the color is. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Makes my life easier and I save money too!With eSalon custom hair color, I can color my hair when it fits into my schedule, instead of fitting into the colorist's schedule. I am also saving loads of money! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect pickExcellent color for me. Very pleased. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |