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Color Set
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66,982 Verificado Comentarios de clientes |
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Canceling After 5 yrs.I have complained about the color mixture and it is still gritty and globby. I was told it was a problem with the delivery. Or the weather. It was neither. It just doesn’t mix smoothly. And the color for the last 3 times now has a grey tinge. Please cancel. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not a fanMy second time and again after following directions my hair is black after repeatedly asking for a change. Will be doing something different. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
too darktoo dark, I was hoping for a darker shade of medium brown and better gray coverage, I didn't expect an actual dark brown. I thought there was maybe something a little more nuanced, not dark brown. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRennee - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
A little intense.I want dark brown hair color, but... I'm glad I only left the color on for 11 minutes and not 35 minutes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFreda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nicht zufriedenFarbe viel dunkler 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabira A. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
ColourPerfect colour and very easy to do. Loved the fact it didn't dry my curls out that most over dyes do 7 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Farbton getroffenNachdem mit Fotos und Beschreibung meiner Wünsche der Farbton getroffen, wurde ist es super. Habe in Handel bisher keine Farbe gefunden mit diesem Ergebnis. Freue mich riesig drüber. 2 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Perfect ColorThey nailed it from the get go. I love my color, its almost as if I was born with it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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100% in love with my colorI asked for a tweak in my color for my 2nd box and I am not disappointed! Absolutely love my color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Natural ColourI will admit, I was nervous about trying this for the first time. I needn’t have worried as I have had several comments about my hair and how lovely and natural looking the colour is. Looking forward to my next delivery. I have also been impressed that there seemed to be very little colour bleed after first few washes. Colour was applied by brush with the help of a friend, will try using from the bottle myself next time. The process was so much quicker than going to the salon and I preferred the end result. Thank you Lucia, at eSalon for the great colour mix. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |