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Color Set
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66,982 Verificado Comentarios de clientes |
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A MESSDoes not work for me. It stained my pillow cases for weeks. And even after cancelling after first order I’ve been charged twice since. No where is the a number to call. Unfortunately a really bad experience. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie - We’re truly sorry that our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DéçueTrop de blond foncé pas assez de roux ou cuivré. C'est de plus en plus fréquent. J'étais très contente maintenant c'est le contraire. C'est pourquoi j'arrête mon abonnement. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Livraison commandeLes livraisons de commande sont de piètre qualité. Par exemple, je n ai toujours pas reçu ma commande 6433382 du 7 juin.. et je ne peux pas la suivre 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSimon N. - Merci pour votre commentaire. Nous apprécions votre patience concernant nos délais de livraison. Nous serions heureux de vous aider et allons revenir vers vous par email afin de vous tenir informer de l'avancée de votre commande. À très vite ! |
Leider nicht so wie erwartetGenerell sehr schönes Konzept, schnelle Beratung und Versand, sowie sehr einfache Handhabung: top! Leider sind meine Haare ziemlich dunkel geworden mit dem Produkt, ganz besonders in den Längen, obwohl ich die Anweisungen sehr genau befolgt habe. Zudem fand ich den Geruch sehr penetrant und aggressiv - weiß aber nicht, ob da sehr viel zu machen ist. Schade, da ich die Idee hier hinter sehr interessant und spannend fand! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura P.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
My Colorist Nailed It!All I can say is wow! Over the last year, I have been having my hair done at the salon again but as things go, things change. It was time to go back to my tried and true eSalon and I am so glad I did!! My color changed and not only did my colorist make sure she had the right info, I even received a phone call to chat about the changes. Well, to say I was impressed is an understatement. What's more is that with a couple of pictures and some conversation, she created a color for my roots that was SPOT ON! And like most women, I am picky about my color. I was floored at the results! Andrea M - you are a marvel!!! Thank you so much!! 19 de 19 personas encontraron este comentario útil. ¿Y tú? |
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Simply awesome.I discovered this two months ago and I hope I can always afford to buy. (It is 𝒏𝒐𝒕 overly expensive - I'm just poor☺️) 10 de 14 personas encontraron este comentario útil. ¿Y tú? |
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Great colourThank you! 8 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Blue black awesomeMy first order got lost from the post office. I made a report and my color was resent. I got my color and followed the instructions and wooow...I'm impressed. I got the blue black. I love it. Will repurchase. Will tell everyone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Second Time's the Charm!Ordered the first time, and got an email saying I chose a color that would be too light, so they chose a darker color for me, with the promise of if I didn't like it, I would get a new color for free. My color likes to pull a lot of red when colored, which I had stated, and I have a lot of grays. My first color was more coppery than I had hoped, and my grays didn't get covered well. My stylist adjusted my color and it is GREAT! The copperyness was taken away, and my grays were almost completely covered, and it so closely matches my natural color. I don't think I'll ever go back to the dye I used before. I love having it shipped right to me and I love that I was listened to. At first, I wasn't sure since they changed the color I had chosen, but it actually felt like they were looking out for me and what is best for my hair. I'm also a bit messy when I do it, and I use the stain guard, but still kind of get it everywhere. I love the stain remover, but it also doesn't seem to stain my skin. I also love that I don't have to worry that I'm going to run out of the dye before getting all of my hair (I have very thick hair). I am so happy, I keep staring at my hair whenever I can! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CouleurNe couvre pas assez les cheveux blancs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |