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Color Set
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66,982 Verificado Comentarios de clientes |
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Best Hair Color I have ever hadI love this stuff it did everything you said it would and to my colorist perfect job, I wish I could go a little lighter but I am satisfied with this one. Thank you Thank you. Can I still use my purple shampoo and conditioner? Thank you again Linda Busick 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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colour is great and I don't have to think about it as its on subscriptionSuper easy to do, and covers all my grey. its a great colour with excellent shine. I find in my case the colour fades after 3 weeks. I also on my last order it arrived 10 days late because of a courier issue, only after enquiring did I get good service on the status of my colour. I unfortunately had to live with the grey longer than I wanted and would of appreciated a heads up from ESalon on the late shipment. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Darkened my hairI asked to maintain my copper colour. I received the kit and trusted esalon in the choice as I show on an image what colour I had and which I wanted. It made my hair brown while it has a intense orangy golden copper. I’m very disappointed and need to go to fix this, also it didn’t cover the few grey hair I have ! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Stephanie! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Don't know what went wrongI really hated this it turned my roots an awful orange color seriously thinking of canceling my membership I don't know how I'm gonna fix this 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t cover greyColour was nice and I like how you can really refine it but when I first tried it but it didn’t cover my greys. Did it again a couple of weeks later in case it was my fault, spending more effort and time on the grey areas - same outcome. My grey stripes didn’t hold any colour at all. Pointless purchase and it was very expensive. I could have a better result from box dye from high street chemist. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Louisa! We are so sorry to hear that your color hasn't covered your greys. Please check your emails, we just got back to you to help you further. |
Turned my hair super brassy.I did everything according to the instructions and my hair is brassy and terrible. Reminded me why I go to the salon. 😢😭 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not satisfiedI tried my custom colir it did nothing. It didnt cover my gray roots. What a waste of money and time. We followed the instructions as written. Please help me cancel this subcription 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColourUnfortunately this time the colour was not how I imagined and has literally only covered the greys for 2 weeks. Disappointed. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoanna P. - Thank you for your feedback! We are so sorry to hear our colour did not meet your expectations. Our Colour Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Bravo!In my 69 years I've never colored my hair, until a few months ago. I wasn't thrilled with the result, so thought I would try eSalon. I am so happy! I always thought black hair dyed, was too stark without a small variation in color. I used my first eSalon color last night, it's amazing. I am super picky. Before coloring my hair, I didn't have too much gray, but as I got older my super straight hair turned frizzy, especially the gray. The eSalon color is perfect, and my hair is super shiny and straight. I am a fan. Thanks so much. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Loved the color!It was well packaged with great instructions. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |