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Color Set
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66,982 Verificado Comentarios de clientes |
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Too darkOrdered a light blonde told should get medium as would come out lighter anyway but colour received is too dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jenny! We are sorry to hear that your color is too dark. Please check your emails, we just got back to you to help you further. |
Great colourHi I love the colour of light brown I've uploaded my current photo. Just done it. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Perfect matchVery happy with my colour it’s the perfect match to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmazingSo easy to order, even easier to DIY at home 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color looked greatColor looked great. I feel like my hair feels healthier when I use the product instead of going to a salon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair colour!After colouring, my greys are covered and my colour is multidimensional and natural looking. Also, my hair is smoother and shinier. Thank you Crystella L and Heather B! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Not goodI color my hair after 4 day my color gone still see my grey hair 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJassy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Damaged gloveGlove came completely damaged in box of hair color.. Ripped off on the side and missing one finger.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSinara - We truly apologize that the glove you received was defective. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
First time use of this color productMy hair was damaged and fried. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSaramelissa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorTo much brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |