|
Color Set
|
66,689 Verificado Comentarios de clientes |
|
Ordenar por: |
|
The color.I am not happy with the color at all. It just looks black, and it was very hard to take off. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMichelle - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color dyeIt is still too red... I would like it to be more towards a medium brown 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosM-T - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you to discuss your color changes. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color not as expectedColor did not come out even close to the color I chose. I honestly hate it. I followed the instructions now I have blonde, copper, and goldish hair. It's awful! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosGina - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love the color.... but its damaging my hair - Must Stop Using!I think the headline describes it all.... Please cancel my account! 2 de 4 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJill- We are sorry you feel the color is damaging your hair. We will be sending a complimentary Moisture Mask to help renew damaged strands. Remember to only apply to roots to avoid damaging previously color hair. Please check your email for further information. We hope this helps! |
Color doesn't lastNeeds to last longer 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDebi - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you. We hope to work with you to provide a color that better suits your needs. |
Poor stayingLasted less than 2 weeks. At 6 weeks I have received a roots top up but there is no colour on my hair to retain as hasnt been since wk 2, at ALL. Pants, dont bother. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDonna - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
RedI thought it would come out more red but it didn't. I'll let you know in 2 weeks how the Head & Shoulders help. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLeticia - We're sorry the color wasn't as red as you were expecting. We see you've already communicated with one of our associates, who is helping you achieve more vibrancy. Make sure that you are using a sulfate-free shampoo for color treated hair as using other shampoos can strip your hair of color and reduce bold, red tones in your hair. |
Purchased for damaged chemo hair and scalpWas not satisfied, color was darker and cooler than expected for description, that can be modified though, the real bummer is I tried this service because I thought they may be able to help keep a nice rich color in and soften and help repair chemo riddled thin hair and scalp. Nope. Terrible, the cheap Walmart brand made my hair softer, and yes I used the after treatment as well. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCarol - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not GreatI ordered a light golden strawberry color and received a close to mahogany. Yuck. I even sent a picture in. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSherri - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love the product Color all wrongI thought my color was going to be a chocolate/dark brown; however it is black. Does not look natural to me. :( 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosStacy - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |