|
Color Set
|
66,541 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Its just not lastingThe color lasted about 2 weeks before it faded into bright yellow. I can get the same results with a $10 hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJamie- We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Way to dark, weird formulaMy hair color was almost black and the gray coverage wasn't good. I didn't like the formula at all. When I went to rinse my color out my hair gooped into an oily ball and I had to shampoo 3 times just to get the oilyness out and most of the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTina- We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Fading colorThe color seems to fade more quickly that my usual store bought brand......leaving a very reddish base which is what I was trying to avoid. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTheresa - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Nice color, too bad it didn't last...I was very happy with the results of my color and also with everything that came with the kit. The main reason why I tried eSalon Color was in hopes of having better results covering my grays. It covered them initially, but within about 10 days, the grays were showing again. They weren't showing at the roots in new growth, it was like the color faded from the gray hair throughout my hair. For someone who doesn't need gray coverage, this color would be great. I was really happy with the color my hair came out, it was exactly the color I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMiranda - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Not For MeOkay, I tried the product. The color was, I have to admit, fabulous. HOWEVER, when I wash my hair, it feels funky. It feels like there is cake-y type of goo on it. It's never been that way. I have fine, straight hair. It's still like this. I am going to have to go to a professional and have them take the color out, which I am hesitant to do because I don't want to cause any more damage to it. So in a nut-shell, this product did not work for me. I did love the color they sent, my hair just did not do so well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCrystal- Thank you for sharing your candid feedback. We have reached out to you with professional tips on how to leave your hair feeling the best after your application. We hope we can improve your future color experience! |
Look at the desired color on different screensThe color on my desktop (lcd screen) was this dark lavender color over brown it was pretty and I LOVED IT. The color however on my cellphone (Moto Droid play) was a mouse dark brown with 0 percent purple tones. The phone color was spot on. I don't hate the color. Just be aware if your color settings arnt perfect you may not be getting what you think. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
1st time usedAfter using this product once it didn't cover all the grey around the face hairline. And after 2 weeks it needed doing again in a hairdressers as the colour was thrown off 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJkm59 - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Had a bad reaction!!!I had a bad reaction to the color; It had too much ammonia and made my scalp itch something terrible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKathryn- We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, we refunded you for your most recent color. Again, we apologize that you were unhappy with your experience. |
Brown not as expectedThank you for making the adjustments I requested. I love purple and wanted it to show. However, dark brown is much too dark for me. It came up BLACK, even though the color before dying was a very light reddish brown and gray. I love purple and want it to show. I think it would look better with only 10% brown and 10% red and 80 % purple. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMarie - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
DisappointedThis did not cover grey and turned my hair an odd orange color instead of red or blonde under brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKaren - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |