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Didn't cover grayThis did not cover my grays. It also go really hot and started foaming. The bottle would have exploded if I didn't notice. Other than that I liked the product. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTiffany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't take at allTwo days after i did my hair it started fading and didn't cover a lot of my gray, will not use again!! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UnsatisfiedHow do I cancel my account? 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIrma - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Horrible colorI will not be ordering this again it’s ugly not what is pictured doesn’t cover grey you lost a costumer and I will tell people not to waste their money 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great colorLove the color. Formula is easy to prepare. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I was skeptical to do this since I’ve never done my own hair. But I thought I’d give it a shot and I’m so glad I did! I only color my roots, so matching my hair color was scary but it came out great! They matched my hair color perfectly! I will absolutely continue to use this. The instructions were so easy to follow and going through the process of picking a shade was super easy. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely gorgeousLove the color the stylus nailed it it's exactly what I wanted and my hair feels soft not damaged like it usually does after I dye it from the other boxed dyes this is the best dye I ever got I'm extremely happy 💛 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Wrong color but…Didn’t feel too damaging in my hair from what I can tell, but I’ve only done test strands to test the color. Haven’t found the right one yet, so haven’t done a full head of dye yet. Maybe next time…. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeah - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color good but didn’t cover greyThe color was a nice match looked natural but maybe covered 30-40 percent of my grey 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRayann - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Bad Color - Not Ginger its a Brassy Light Orange!Bad Color - Not Ginger its a Brassy Light Orange! I ordered the following color: Hair Color 6.4 Light Golden Copper Brown What I received was a light Red Blonde that made my color Orange. I had to contact a hair stylist to correct the color. I will NEVER order from this company again. 6.4 is NOT Light Redish Blonde. I've Canceled my Auto shipment and will return any orders that are sent to me and I'm requesting a full credit. Bad, Bad, Bad! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaryEllen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |