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Color Set
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66,982 Verificado Comentarios de clientes |
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Poor productProduct has changed significantly and does not last like it used to. It faded and showed gray hairs within 4 washes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Grey coverageIts a good product comes off skin very well in shower but im dissopointed it doesn't cover grey hair well you can still see my grey hair. I followed the instructions and he didn't cover my grey hair. I like the product but won't be buying again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicola - We are sorry to hear that you were disappointed by the gray coverage. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please, check your email to get this resolved for you right away. We look forward to crafting you a custom reformulation that will provide increased gray coverage! |
Color is beautiful, but not meant for me.I sent in pictures of the color I used to have, which was not achieved by highlights nor stripping, simple dye (I could not figure out or remember what color I used). Along with current photo. I wound up with dark hair, I imagine they looked at my roots only. I’m back to square one, and color does not fit complexion which makes skin more ruddy and aged looking. My hair is very fine, so highlights at this point would be out of the equation. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't turn out like advertisedI used both bottles and the color was not as pictured and I followed directions to the "T". I even left the color on a little longer than it said. Now my hair is unbelievably dry and brittle and I can barely get a brush through it. 10 more minutes isn't going to ruin it like that. This has completely ruined my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Your color does not cover my gray/white hair. I am returning the order to you.Return to sender and please credit my card. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - Thank you for reaching out! We’re so sorry to hear that you were disappointed by the results of your color application. A color expert will be reaching out via email shortly to get you taken care of ASAP. |
Nice presentation but not the results I wantedGood price, presentation etc. however my hair was 2 colors (dark brown from the top but lighter about halfway down) because I dyed it previously and left the roots to grow out for ages. Anyway, I wanted my hair to be dark brown and I added pics/explanation that I wanted my hair to be one color all over. The hair dye is nice but my hair is still lighter at the bottom and darker at the top so not really useful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarya - We are sorry that your experience at eSalon didn’t quite match your expectations. We take our satisfaction guarantee seriously, and want to get your colour just right. A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. Please let us know if there is anything else we can do to help! |
Couleur parfaiteSuperbe couleur,enfin mes cheveux blancs sont bien couvert durablement,et pas de démangeaisons du cuir chevelu ! Merci a l'équipe E.Salon . Francine. 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Amazing salon results 5 ⭐️Very sceptical after a friend recommended, went online followed the vey easy process to get the right colour, sent a picture, arrived a few days later, opened and followed instructions to the letter, what took a hairdresser 5 hours to do, in just over an hour salon results. I have very thick hair and very long so as it’s my first time I took my time when the 35 minutes was up I looked in the mirror thought that hasn’t worked but continued with the final steps so pleased I did all I can say is wow, the colour the shine, the softness absolutely blown away no more 5 hours for me, Esalon for means no more juggling appointments, no more weeks with roots. Just healthy beautiful hair. Highly recommend you will not be disappointed. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Quality ProductLove E Salon!! They matched my color perfectly! And it’s so easy to use! Thank you!! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorI love my color! My colorist has really listened to what I want, and it has been achieved. Added it with the Highlight Kit and it gave me the perfect icy blonde color for summer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |