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Color Set
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66,689 Verificado Comentarios de clientes |
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Somewhat disappointed.I was much more satisfied with my results after applying the products sent in my second shipment. This most recent purchased almost seemed to not hold. I didn't really notice a difference in my new growth after applying the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMolly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
quantityAs I have long hair and I had a change of colour to my order, I was expecting two bottles as there was in my first order especially as I had changed. I don’t feel like as if my hair had the full coverage! My friend commented that it was different colours! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My hair is naturally blonde but has gray coming thruMy hair is naturally blonde and has had some highlights added to bright it up but now I have gray at (62) so I’d like to blend that in to look more natural. Do I do that by doing roots only or one color then highlights? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for your feedback. We have reached out to you via email to see what we can do to help. We hope to continue helping you find hair perfection! |
grey hairi HAVE VERY FEW GREY HAIR AND THE PRODUCT DID NOT COVER THEM AT ALL. WANT TO CANCEL SUBSCRIPTION 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaira - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Terrible grey coverageOn my last two orders the colour has been so disappointing the root coverage was terrible I go for dark brown but it turned out orange... so much so I’ve cancelled future orders... VERY DISAPPOINTED 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
A little disappointedI thought it would be more red. I have very thin hair and it didn't do well with the darker hair underneath. It started washing out in just a few weeks. I had streaks of gray. but even though I was disappointed in the color, ( I wanted a light red, sorta strawberry blonde ) everyone said it looked nice. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAthena - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Good grey coverGood grey cover but still not as dark as I would like a lot lighter than the first colour I received 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEirwen - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Too brassyI’m not impressed with my hair. My roots are brassy and don’t match my blonde highlights. I followed your step by step guide, but still it is orange and not blonde. I’ve had to use purple toner shampoo and conditioner, slightly better but it’s still not good enough. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLarissa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Colour dyeThe new formula without the silicone is not as good . it doesn't dye the hair as well or condition it as much and colour does not last as long. Can you please give me the old formular. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSally - We’re so sorry to hear that you are disappointed by the results of your recent color application since switching to our newer formula. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not work on my hair.Did not work on my hair At all 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSally - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |