|
Color Set
|
66,566 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Not good coverageThe color washed out and I was not pleased. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJane - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
ColorThis colour seemed alot lighter than the last. Didn't have the dimensions I loved the first time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMariLee - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BadI called up explaining the desired colour even written clearly I wanted to achieved ash brown. I ended up waited for almost a week. Wasted my time and effort... I was shipped dark brown when I clearly explained. I need a refund asap. Really disappointed and I thought to call and check yet bad customer service. If you can’t achieved, it’s best to get in touch with your client not making own decision. I paid and its called custom made. I never selected dark brown!!!!! So angry !!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKay - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
sosoI love the color when I first color my hair but it fades after a week 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLori - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Same as drug store versionsI was so hopeful that this would be good, legit hair color, but alas, it was the same as any drug store boxed hair color, mostly filled with cheap red color- the LAST thing I wanted. Total thumbs DOWN. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosNanette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No noticable changeI am working towards going lighter and took the stylist recommendation and I didn't notice any difference in the lighter shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I liked the color, but it straighten my curls ...I really loved the way it arrived with the instructions and everything. I also liked the color, however I got sad because it straighten my curls in some areas and I'm all about my curls. Also I notice that the color didn't last long on my grays. I will give it another try because next time will be a retouch of roots. But I'm truly sad about my curls. I had to cut some areas and start to let it grow. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosPaola - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Doesnt MatchComor turned my hair orange even after explaining I have red highlights they still gave me a color and said it would make me blonde. It didnt turned my hair orangish red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not SatisfiedMy hair did not become the color I asked for, not even close to it. I contacted support to see what can be done about my experience and I did not like that I did not receive a real person response. I was expecting an email from my colorist but instead, I received an automatic response that says I should adjust my color so my next order is better. I feel completely ignored and unhappy. How can I trust you when you give me that kind of response after I am notifying you that I am unhappy? I am not giving any more money. I am canceling my plan and I expect and want a refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMayra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It’s orange!I am so disappointed in my hair. I wanted it strawberry blonde and it turned out orange. I hate it!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDeva - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |