|
Color Set
|
66,655 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Did not coverI was very excited about this but the color did not cover the grey and did not cover the highlights I had. Also the root color was darker than the end color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAndrena M. - Thank you for reaching out to us! We are so sorry to hear our color did not meet your expectations. We want to work with you to find a resolution and have your hair looking its very best. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Need color adjustmentI need more red in the mix. I want an Auburn look with brown. A bit less mahogany. Can we adjust this is my next order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDiana N. - We truly appreciate your feedback. Upon reviewing your eSalon profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t cover greys, very dryingI’ve used boxed hair colors in the past so I was familiar with the process. I followed the directions and kept it on for the specified time. I think there should be an option & directions to use 1/2 of the solutions as I wasted most of it & tossed it. Within 3 days I could see my greys again - not all of them, but it was definitely noticeable. It wasn’t like I had even washed my hair since I had colored it so there was no reason to have it fade. The system also dried my hair out terribly - it is coarse & dry by nature but it literally looked completely fried even though I put extra smoothing /conditioning product on it before drying. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLisa K. - Thank you for your feedback. Upon reviewing your profile, we see that one of our Color Experts has already worked with you to resolve your concern. Please let us know if there is anything else we can help you with! |
Didn't get what I asked forI selected Demi permanent and received permanent colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJanet V. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My hair is orange and blueI filled out the forms. Followed the instructions. And the ends are blue green and the roots are orange 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCourtney W. - Thank you for your feedback. Upon reviewing your eSalon profile, we see that you have already discussed with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not at all turn out like the advertised photoThis custom colour was depicted as being a dark purple. This dye absolutely did not turn out purple, but rather slightly reddened my already dark, red hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAlanna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best! Please keep your eyes out for an email from us. We will be reaching out to you to make this right! |
Un catastropheLa première était superbe mais là c est un vulgaire châtain clair avec de légers reflets, j aurais eu la meme en grande surface bien moins cher…. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCorinne - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous contacterons par email afin de vous assister davantage. |
Châtain cuivréJe suis moyennement sastisfaite car je suis bien devenu châtain donc satisfaisante sur ce point mais le cuivré est inexistant 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAurore - Merci de votre retour. Si vous le souhaitez, nous serons ravis de modifier votre couleur ! Veuillez vérifier vos emails, nous vous contacterons avec toute information pour une modification. |
Left my hair very dryColor came out great but really dried up my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJessica R. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback! |
Wrong colorColor was nothing like described!!!!! My hair turned out a black color Had to pay more money to get it fixed!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJanette P. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals! Please, keep your eye out for an email from us for your next steps. We truly appreciate your feedback! |