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Color Set
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66,689 Verificado Comentarios de clientes |
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No!!! Don’t do itTurned my hair brassy orange. Never again.. now I’m screwed until the salons open up again Not worth it, don’t do it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTera - We apologize for the delay in our response to your review and we truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Farbe deckt nichtDie Anwendung ist sehr einfach, auch mit meiner sehr empfindlichen Kopfhaut gab es keine Probleme. Aber: leider hat die Farbe nicht gedeckt. Die ersten Tage sah das Ergebnis noch ganz ok aus, daber bereits nach einer Woche war der Ansatz wieder deutlich sichtbar, fast wie vor der Anwendng. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSimone - Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie bereits mit einem unserer Farbexperten es besprochen haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
LivraisonDifficile de donner un avis alors que le produit n'est toujours pas livré ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - Nous sommes désolés pour le retard et pour tout inconvénient que cette situation a occasionné. Nous vous avons envoyé un email pour vous assister ultérieurement. |
Je ne suis pas doué pour faire celàJ'ai bien reçu la livraison mais ne l'ai pas appliqué, j'ai trouvé une autre solution car je ne me sentais pas capable de la poser. Je souhaite donc stopper l'abonnement, je l'ai fait à plusieurs reprises selon la méthode conseillée mais je ne sais pas si cela est pris en compte. Veuillez accusé réception de cette demande de résiliation d'abonnement. Je vous remercie. Cordialement 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFrançoise - Merci d'avoir partage votre avis. Nous voulons que l'expérience soit la plus facile, et, si vous en avez besoin, vous pouvez toujours nous joindre, par téléphone ou email, et nous serons ravis de vous donner tout renseignement et conseil ! Veuillez vérifier vos emails, nous vous avons envoyé un email de confirmation, concernant votre compte. |
Never received orderWhere is my order??? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We apologize for the delay in response to your review and we truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Black colorI like the color and everything that came with it but my hair was very dry and felt like hay straw after rinsing it out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - We apologize for the delay in response to your review and we’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
GRAY HAIRDid not cover gray hair as well as I first thought it did. After several washes, the gray was back. Otherwise color was good and the condition my hair is in is good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We apologize for the delay in response to your review and we truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong colorMy hair turned out a dark brown......I have red hair. Not happy with it at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Went a tad red/orangeLove coverage without odor but this time my color is more red than golden brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy C. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations, however we are pleased to know that you are satisfied with the grey coverage. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
BrassyPrefer ash blonde but when I dyed my hair the color was to brassy. My hair looked like a copper red color. I thought maybe it was just the first time but no it was every time. I wrote a request online for an adjustment but the color was not adjusted. Not happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOneida O. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |