|
Color Set
|
66,713 Verificado Comentarios de clientes |
|
Ordenar por: |
|
First time useOverall, took almost 3 weeks to receive and root coverage was a bit lacking (I followed the directions to a T). I would like to try again to see if next color sets better, and color holds well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKarri - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Mittelblond färbte Haare komplett rotLeider bin ich mit dem Farbergebnis überhaupt nicht zufrieden. Ich hatte gehofft mit eSalon eine gute Alternative zum (doch sehr teuren) Friseurbesuch gefunden zu haben und habe die persönliche Kundenbetreuung als sehr positiv wahrgenommen. Leider zählt am Ende jedoch das Ergebnis und statt eines natürlichen Mittelblonds habe ich nun einen nach meinem Empfinden sehr unansehnlichen roten Haaransatz. Die mitgesandte Färbeanleitung habe ich entsprechend befolgt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJennifer B. - Vielen Dank für Ihr Feedback. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. |
Cheveux blancsMes cheveux blancs ont réapparu après 2 shampoings. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMonica - Nous sommes vraiment désolés d'apprendre que vous ne soyez pas satisfaite de la couverture de vos cheveux blancs ; et nous vous remercions de nous avoir informés. En examinant votre profil, nous constatons que vous nous avez déjà contacté pour résoudre votre problème. Nous sommes à votre écoute si besoin |
Color Plus HighlightingMy Color has always been great. I tried the highlighting kit and instead of blond highlights they were red. I had to re color. A bit disappointed but over all I only lost time. The gray is gone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKam- We're truly sorry that our Light Set (Light copper & Mahogany) did not provide the shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No improvement in new color kit.My hair is still very reddish/strawberry compared to the lighter blonde I prefer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHeidi- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Hair turned gray easilyNot happy with my color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMaria- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Pas asser de produitJe pensais recevoir deux produits de coloration... Ma connande reçu hier ne me sera d'aucune utilité car avec la longueur de mes cheveux même pas sur de pouvoir juste faire les racines .. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKaren - Merci d'avoir pris le temps de partager votre expérience. Si vous pensez que la quantité de couleur qu'on vous envoie n'est pas suffisante, on peut vous envoyer un deuxième flacon qui est formulé pour redonner de l’éclat à vos longueurs. Nous vous avons envoyé un email avec toute information ! |
Watch out!A one time order is a scam for an auto ship. Never. Again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosGinger- We truly appreciate your feedback.There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. The advantage of our hair color plan is that you receive 20% off of every order and you are also able to place single color orders. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Too disappointed about the results too black my hairI followed your instructions but I’m really disappointed about the color it turned out too black no good I will not reorder again I though I will be satisfied about the results but a big NO the color that I want to see never came out 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLiwayway - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Like product. Reordered and haven’t receivedHaven’t received yet. Ordered May 2nd. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosPatti - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |