|
Color Set
|
66,566 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Not a good lookThis made my hair gold. Followed the directions to a t and it was not a good look. I do not want any more color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKristin - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Good product but...The package was beautiful,the product was easy to use and enough to my purpose .At the end my hairs were shiny and soft...the only thing is that after a few days the colour of my root has lightened too much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMichela - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Custom color setWell at first I wasn’t sure if I liked the color but after a while I decided I did like the color. How ever it’s been washing out of my hair and I’ve decided it’s too expensive to buy a color that does not stay in my hair.. I don’t recommend this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAudrey - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I sent 3 email asking for a specific colour and I got the wrong oneHi , Very disappointed. I was in contact with 2 different consultant and I was very clear regarding my request: “ ash “ blonde . They suggested to me to change the colour and I said yes but need to be “ash” even if it is dark but I want cover my “ red roots “. I have received a dark blonde set that I don’t like and I don ‘t need it ! Sent 2 email , 5 days ago and I am still waiting for a response. Waste of money . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosElizabeth - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I got the wrong colour and I am still waiting for an answer!I spoke with 2 different consultant and I was very clear about my request : “ ash “ blonde to cover my red roots . I Have received a dark blonde colour that I don’t like and I don’t need and no one is answering to me . I want change the colour ASAP . Waste of money . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSilvia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No ShowMy May 7th Custom Color Set still hasn't arrived, and its now May 30th. I've asked to skip the next order, hopefully it will be here soon, can you please let me know whats the hold up? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLinda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
3 orders with not enough productIf I can rate them as 0 I would..I've received 3 orders with less than half the regular amount of developer...I've sent messages each time with photos of unopened product and each time I get an apology and issued another shipment that comes with less than half developer..I cant use a full color with half developer so these shipments are no good for me to use..so I am discontinuing my subscription 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosRosanne - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
.SpilledThe product arrived damaged. The box was black. Upon opening it . It appears if the lid was not placed tightly on the color bottle and the color spilled in travel. So after spending $20 + I still have no hair color. Wish I could send attached picture. Disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLisa - We're so sorry to hear your order arrived damaged! Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Destroyed my keratinI had indicated that I use keratin. Your package killed my keratin application on my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAmanda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
DisappointedI followed the instructions and it didnt turn out to be the color i wanted. I wanted Red and instead i got a copperish type of color. I was excited to get my hair red and disappointed that it didnt turn out red! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |