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Color Set
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66,566 Verificado Comentarios de clientes |
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I want some newMy color didn't come out where want 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - Great news, your comment was received by your colorist! Your comment will be reviewed prior to your order date, and they will adjust your formulation according to your request. If they have any questions, they will reach out to you. |
diy haircolor made easyI found it easy to color my hair with this. I really like the fact that you can either use the bush or bottle to color. I noticed that after I colored my hair though, it seemed slightly hard or fried in a way? And I was hoping that the color that was meant for me, had more of a blue tinged to it. It only lasted a good 3 weeks before some white hairs were popping up too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Liked the ShampooNot the color I was looking for.......but wasn’t completely disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTraci - Great news, your comment was received by your colorist! Your comment will be reviewed prior to your order date, and they will adjust your formulation according to your request. If they have any questions, they will reach out to you. |
Didn't cover white hairsI was disappointed in my color this time. I left the product on for even longer than the recommended 15 minutes after applied, and at my temples where I actually have white hairs that is why I am coloring at all, it did not cover the white/grey. Not happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGrace - Great news, your comment was received by your colorist! Your comment will be reviewed prior to your order date, and they will adjust your formulation according to your request. If they have any questions, they will reach out to you. |
HAIR BREAKING OFF!!!My greys were not covered and my hair felt unusually coarse as I washed the dye out right after processing. Huge disappointment. My hair started BREAKING OFF almost immediately and now looks horrible. I'll NEVER use eSalon again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoni - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Easy to useAlthough the instructions are very easy to read and I was able to follow to the letter unfortunately it didn’t cover the grey as well as I had hoped. The colour however was perfect. As it’s the summer I’ve adjusted a bit lighter next time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelanie - Great news, your comment was received by your colorist! Your comment will be reviewed prior to your order date, and they will adjust your formulation according to your request. If they have any questions, they will reach out to you. |
ColorI sent this information before and haven’t heard back. Hopefully you can help. The color you sent me made my roots red and the rest too dark. Please let me know if you can help. Thank you Elizabeth Markey 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just OK.This color (dark blonde ash) was just OK. There were two main problems with it: 1. A bit darker than expected. It was meant to be dark blonde but there’s no blonde in this color..it’s definitely light brown. 2. SO. BRASSY. I’ve never experienced brass like this with blonde hair or brown hair, especially not on the day I colored it. The color would be fine if it wasn’t so brassy right out of the bottle. The stylist advised that this is because I chose an ash tone and that the neutral tone would work better. They said a purple shampoo would help slightly, so we’ll see how that works but I’m not too optimistic. I was also a bit disappointed that they didn’t reach our to confirm the color before shipping..it may have avoided these 2 issues. I was hoping to be able to transition to at home coloring but I don’t see that happening unfortunately. I’ll be back to the salon as soon as I can get an appointment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Leakage - Shampoo & ConditionerI opened the package and there was Shampoo & Conditioner on the out side of the container.. leakage.. one more question about color set. 1st order i received 2 developer with 2 colors for the root & the end. but 2nd order i revceived 1 color with 1 developer with 35 mins. Can you explain why? Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSean - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not close to the desired colorI was quite excited to try this out. I picked Darkest Brown Intense Pearl. My few gray hairs are almost covered but the color is about the same as my natural, though you might catch a touch of auburn now. No violet undertones at all. Disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |