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Color Set
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66,541 Verificado Comentarios de clientes |
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Absolutely TerribleBy far the worst hair colour I have ever used. The smell of what I presume is ammonia was so strong that it made my eyes water and I had to open all the windows in the house, it was a struggle to keep on for the recommended time because of this. I had requested to lighten my hair but instead it came out a few shades darker, the colour is very flat and has an orange tinge to it, there is absolutely no shine whatsoever. I’ve washed my hair 3 times since colouring with a clarifying shampoo to try to fade the awful colour, but my hair still stinks and it’s unbearable. So disappointed I will definitely never buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacey S. - Thank you for your feedback! We’re so sorry to hear that you have had a disappointing experience with your hair color. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Unfortunately, the results were disappointingThe roots were the same color but it turned out off black. Additionally, the gray coverage started seeping thru after 4 days. My goal was auburn. I am going to pass on future orders 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWandra - Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
could not open the colour bottle!Came in a nicely presented box but that was it. When I went to colour my hair I could not open the colour bottle despite using all sorts of gadgets; it was wedged tight and was unopenable. As I was all set up to colour my hair with my new Salon product that I was looking forward to using, I wasn't about to be defeated so I made a hole in it & got some of it out into a bowl. Having followed the instructions to the letter the end result was disappointing, the colour was far lighter than anticipated & didn't cover the grey round the edges at all. The fumes from it nearly choked me, went in my eyes & throat. I wouldn't recommend this product at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGood afternoon - We appreciate your feedback here at eSalon! We’re so sorry to hear that you have had a disappointing experience with our product. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not satisfiedDidn’t cover my grays, faded fast. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did not work.It didnt work..i dont want any more kits sent to me... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWilma - We’re truly sorry that our Hair Color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Wrong ColorMy first experience was horrible. I order a light brown and my hair turned out an auburn color. I am totally disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTiffany - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My colorMy results were initially satisfactory but after 2 weeks my hair began with an intense reddish tone 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRula - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Just like the drugstoreColor was no better than a cheap drugstore brand. So. Disappointed. I really wanted this to work 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not at all the color I requestedThe packaging was nice but I wanted a copper blonde and my hair is now brown/auburn. Not at all close to the color I was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsay - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Very disappointed.The color did not cover my gray. I also expected it to be lighter. You can't even tell that I colored my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |