|
Color Set
|
66,541 Verificado Comentarios de clientes |
|
Ordenar por: |
|
sadNever got color right 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosPearl - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
All kinds of brassyI was trying to go from light blonde to a dark blonde color. I sent in pictures. This left me all kinds of orange. I paid for a reformulation based on another set of post-color photos and my hair is still orange. 2 orders, still not happy. I only received a complimentary color because I explicitly requested it after 2 unhappy color experiences. So I have a color credit if I decide to try again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosErika - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help |
Too darknow I have three colors in my hair. The first color was the best. I have a dark band in my hair it looks awful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSusan - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Gray coverageDidn’t cover my gray as well as previous color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMaria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still Not Enough Gray CoverageThis was my second time using and even after there was a change to my "formula" that was still not enough gray coverage. I even left the color on my hair for an hour (usually what I have to do with all brands) and still no. The color itself is also just OK. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosElizabeth - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My hair fell out after using this hair coloringMy hair fell out after using this hair coloring . I noticed thinning after the second use but wasn't sure what the cause was. Then after the third use, lots of my hair started falling out. I then googled Esalon and hair thinning and discovered many others had suffered the same problem. So I cancelled my plan and am hoping and praying that my hair grows back. Wish I would have been warned about this ahead of time. I am VERY disappointed with this company and product for not warning potential clients of this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This product is awful. So messy. Stain all over bathroom. Color not as requestedAwful awful awful. Complete mess with the mixing and roots, then ends. Color turned out weird shade of brown rust! Not anywhere near dark blonde with copper/blond highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLinda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
very disappointedThe color more darker than I expected and no purple shade like how you guy's said just so black. Like mine before I didn't see any changes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSaida- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Odeur insoutenableÇa sent beaucoup trop fort...pourquoi ?? On n'a plus l'habitude de cette odeur d 'amoniaque... Annulez mes prochains envois SVP 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAnnick C - Merci pour votre commentaire. Nous tenons à nous excusez pour la gêne occasionnée durant l'application de votre coloration. Nous vous avons contacté par email afin de répondre à vos interrogations, veuillez vérifier vos emails pour plus de détail concernant votre coloration. |
Roots & EndsColor to dark. Don’t like it at all. I want to go back to my first order. I like that color much better. DID NOT ORDER A ROOT cover up. Not happy with this order 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJoAnne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |